Housing Maintenance and Housekeeping Director

The University of Texas at Arlington Portal•Arlington, TX

1d•Onsite

About The Position

The Housing Maintenance and Housekeeping Director serves as the primary liaison between the Office of Facilities Management, Housing & Residence Life and key stakeholders for all campus housing and facility-related operations. Provides strategic leadership to ensure consistent maintenance practices and compliance with safety, regulatory, and university requirements in alignment with the Service Level Agreement. Establishes and executes service delivery priorities in alignment with Housing & Residence Life leadership to ensure quality, timeliness, and effectiveness of maintenance, repair, contracted, and housekeeping services. Oversees housing facilities, grounds, and infrastructure to maintain safe, functional environments. Leads large-scale annual unit turnover (make-ready), ensuring on-time delivery aligned with the academic calendar and occupancy targets, and drives continuous improvement through inspections, work order analytics, and stakeholder feedback. Supervises maintenance, housekeeping, and grounds staff; manages operating and capital budgets; administers vendor contracts; and ensures compliance with environmental and safety standards. Directs multi-year capital planning, deferred maintenance prioritization, life-cycle evaluation, and integration with the institutional capital plan to support long-term asset stewardship and student success.

Requirements

Bachelor’s degree in Facilities Management, Engineering, Business Administration, Construction Sciences, or a related field.
Seven (7) years of experience in facilities operations, maintenance, or engineering.
Five (5) years in a supervisory role
Three (3) years in higher education or a residential/housing environment.
Must have, and maintain, a Class C Texas Operators Driver’s License and be eligible and able to drive a University vehicle.

Nice To Haves

Master’s Degree.
Experience in the TMA work order system.
Project Management Professional ( PMP ) certification.
Certified Facility Manager ( CFM ).
Three (3) or more years working in a higher education residential/campus housing environment.

Responsibilities

Ensures stakeholder collaboration through consistent, accurate, and timely communication of housing maintenance & housekeeping initiatives, issues, advancements, emergencies, and more.
Provides leadership and direction to the OFM Housing staff.
Prepares, monitors, and manages operating budgets, including capital expenditures, vendor contracts, and supply/vendor procurement.
Reviews and improves workflow, processes, and procedures.
Leads large-scale annual unit turnover (make-ready) process to assign adequate staffing, supplies, equipment, and vendors to ensure timely delivery of quality housing to incoming student residents
Directs multi-year capital planning, deferred maintenance prioritization, and capital renewal for housing properties to include long-term improvements, renovations, and property maintenance.
Conducts quality assurance reviews through surveys, work order analytics, and site reviews.
Ensures compliance with University policies and procedures.
Oversee facilities maintenance, housekeeping, and landscaping services to ensure functional, safe, and clean environments.
Oversee the preparation of vacant campus housing units for new residents by performing comprehensive cleaning, painting, and maintenance repairs (make-ready). Ensure units meet quality standards in a timely manner.
Identifies and tracks deferred maintenance, plans for equipment renewal, performs life-cycle evaluation and asset management.
Manage, train, evaluate, and direct maintenance and housekeeping staff, including conducting performance reviews and hiring and implementing time management processes.
Utilize Computerized Maintenance Management Systems ( TMA ) to ensure timely response by tracking and monitoring work orders.
Conduct regular walkthroughs and inspections of buildings and grounds to identify repair needs and ensure quality assurance.
Assist in developing and managing annual operating budgets for facilities, including monitoring expenses and labor costs.
Manage external vendor contracts for specialized services (landscaping, make-ready, cleaning) to ensure compliance with contract terms and quality standards.
Support the planning and execution of renovation, coordinating with contractors and internal departments.
Oversee the purchasing of equipment, supplies, and services to include reviewing and approving credit card transactions, writing requests for proposals, and obtaining purchase orders in compliance with University regulations.
Ensures that the housing warehouse has safeguards in place to ensure proper use of supplies & equipment.
Ensure all facilities meet local, state, and federal regulations ( OSHA , EPA , ADA , and fire codes).
Promote and implement energy conservation, water management, recycling, and sustainability projects.
Participates in the strategic planning for campus housing.
Responds to campus housing emergencies (to include after hours and weekends). Emergencies include fires, floods, winter storms, power outages, and more.
Other duties as assigned.