Housing Locator

EDEN Inc•Cleveland, OH

4d•Remote

About The Position

Join EDEN as a Full-Time Housing Locator in Cleveland, where you can make a meaningful impact in the lives of clients seeking affordable housing solutions. This position offers a unique chance to engage directly with the community, helping families and individuals navigate rental assistance options, including Section 8 and HUD programs. Discover the satisfaction of matching clients with suitable housing while utilizing your problem-solving skills in case management. In this role, you'll enjoy the flexibility of working from home, allowing you to balance your professional aspirations with personal commitments. Collaborate with an energetic, empathetic team dedicated to innovation and excellence in social services. Your efforts will contribute to creating a supportive community, empowering clients through access to safe housing. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. Take the next step in your career and apply today to help us shape a brighter future for our community! EDEN: Our Story EDEN's mission is to provide housing solutions to people facing the challenges of housing insecurities and homelessness. EDEN recognizes that housing is a basic right of all people, and the first step in helping them transform their lives. We believe housing serves as a foundation to build stable lives, advance independence, and fulfill aspirations. We envision that, through our efforts, homelessness will be brief and rare; and every family will have a safe, secure place to call home. What's your day like? As a Housing Locator at EDEN, you will start each day by reviewing client cases and identifying immediate needs related to housing assistance. You'll engage with clients through phone calls and virtual meetings, guiding them through the complexities of rental assistance programs including Section 8 and HUD options. Daily tasks will include researching affordable housing listings, coordinating with landlords, and conducting follow-ups to ensure clients are making progress. Your schedule will primarily run Monday through Friday, allowing you to maintain a work-life balance while providing essential support to the community. Expect to spend time entering case notes and updating client records in our management system to ensure accurate tracking of progress and needs. Collaboration is key; you will meet regularly with team members to share insights and solutions, enhancing the overall effectiveness of our housing assistance efforts. Be prepared to adapt as you learn best practices in helping clients navigate their housing journey.

Requirements

A high school diploma or equivalent
Three years of experience in homeless and housing services
A valid Ohio driver's license with 4 points or less and proof of insurance
A reliable personal vehicle for transportation to be utilized for work purposes

Nice To Haves

Bachelor's Degree
Certification in Housing Quality Standards (HQS) is preferred (once hired the employee is required to complete and pass certification requirements).

Responsibilities

Review client cases and identify immediate needs related to housing assistance.
Engage with clients through phone calls and virtual meetings, guiding them through the complexities of rental assistance programs including Section 8 and HUD options.
Research affordable housing listings.
Coordinate with landlords.
Conduct follow-ups to ensure clients are making progress.
Enter case notes and update client records in the management system.
Meet regularly with team members to share insights and solutions.