Housing Focused Shelter Worker - Permanent Part - Time

The Mustard SEED Society • Saskatoon, SK

4d • Onsite

About The Position

The Mustard Seed is a certified humanitarian organization whose vision is to build community, grow hope and support change. The Mustard Seed combats the root causes of poverty across Alberta, British Columbia, and Saskatchewan, striving to create lasting, positive impacts in the lives of those we serve. In addition to providing essential services—such as food, clothing, and shelter—we are expanding our support offerings to include health & wellness centers, education programs, employment coaching, and permanent supportive housing to those living in poverty within Alberta, British Columbia, and Saskatchewan.

Requirements

• 1 year of experience working with marginalized populations.
• Demonstrated passion for ending homelessness in Saskatchewan.
• Cultural sensitivity and respect for client individuality and self-determination.
• Ability to follow organizational protocols of front-line programs to completion.
• Strong organizational skills with the ability to multi-task and adapt to shifting priorities.
• Excellent written and verbal communication skills, as well as conflict resolution abilities.
• Self-starter capable of working effectively within a cross-functional team.
• Strong desire to work with marginalized and vulnerable populations.
• Demonstrated teachability and a proactive attitude, with a willingness to take initiative
• Integrity, discretion, and tact in handling confidential matters.
• An Employment Background Check is required for all positions at The Mustard Seed.
• As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer.

Nice To Haves

• Diploma and/or certificate in Human Services, Social Work, or a relevant field (preferred).
• A broad knowledge of and experience working with Indigenous communities is an asset.
• Experience in case management and advocacy (considered an asset).

Responsibilities

• Act as the first point of contact for shelter participants, providing compassionate and respectful service that promotes dignity, kindness, and equity.
• Respond promptly to individuals in crisis, addressing physical and mental health concerns, aggression, and interpersonal conflicts using de-escalation techniques to reduce harm and offer healthy alternatives.
• Enforce shelter rules and expectations, including handling suspensions when necessary.
• Maintain a clean, safe environment for all shelter participants seeking respite.
• Mediate conflicts and facilitate reconciliation conversations when appropriate.
• Assist with the coordination and delivery of daily meal programs.
• Support the daily operations of the shelter, including laundry, cleaning common areas, conducting security checks, and supervising shelter activities.
• Perform janitorial and basic maintenance tasks to ensure the cleanliness and functionality of the shelter.
• Build healthy relationships with shelter participants by actively listening, providing advice, offering appropriate referrals, and being open to spiritual conversations.
• Work collaboratively with team members, including volunteers and visitors, to create a supportive and proactive environment.
• Provide assistance to other shelter locations as needed, based on operational priorities.
• Use case management tools to help shelter participants set and achieve housing goals, managing a caseload of 7-8 clients.
• Support participants in accessing community resources and services through a person-centered approach, encouraging progress toward their goals.
• Conduct housing-focused case management intake, schedule regular check-ins, and engage in daily intentional conversations with participants, ensuring thorough documentation of these interactions.
• Collect and maintain accurate client records using the client database system, adhering to privacy and confidentiality standards.
• Maintain professional boundaries with shelter participants at all times.
• Participate in staff training, attend regular meetings, and engage in one-on-one sessions with your supervisor.
• Follow all health and safety policies, submitting incident reports as required to ensure a secure environment for all.
• Utilize critical thinking to assess situations and make informed decisions to support participants effectively.

Benefits

• 100% employer paid extended health and dental benefits for staff and dependents.
• An overnight premium is provided for all overnight shifts to recognize and compensate for the unique demands of working during these hours.
• All The Mustard Seed employees have access to the Employee and Family Assistance Program, which provides support for maintaining a healthy work-life balance, addressing mental health concerns, and focusing on personal development in various areas.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed