HOUSING COUNSELOR, Housing
About The Position
The Housing Counselor will be responsible for assisting with the daily functions of the Housing including determining continued eligibility and assistance levels to clients receiving the Section 8 Housing Choice Voucher subsidy. Maintain and manage assigned caseload, ensuring compliance with HUD regulations, statutory requirements, policies and procedures, and performance rating system. Assist clients in obtaining decent, safe and sanitary housing and maintain working relationship with participants, property owners and community agencies. Conduct effective interviews and calculate and determine reasonable rents, utility reimbursements and subsidy payments.
Requirements
- High School or GED with four (4) full-time years' work experience in social services, case management, housing programs, community outreach, or other human-services settings.
- Associate’s degree in Social Work, Human Services, Psychology, Sociology, Public Administration, or another closely related human-services field, and two (2) full-time years of work experience in social services, case management, housing programs, community outreach, or other human-services settings.
- Bachelor’s degree or higher in Social Work, Human Services, Psychology, Sociology, Public Administration, or another closely related human-services field may substitute for required experience on a year-for-year basis.
- Must have a valid driver’s license.
- Excellent customer service and communication skills, both verbal and written.
- Ability to work in a fast-paced environment.
- Must be able to stay organized and know how to prioritize the workload.
- Ability to work independently and as part of a team.
- Competency with computers and Microsoft Office 365 Suite.
- Advanced analytical skills.
Responsibilities
- Interviews Section 8 participants to determine continued eligibility for housing assistance and portability
- Facilitates the verification process for collecting information relevant to program eligibility including, but not limited to, employment, welfare and social security benefits, background checks, and asset verification
- Accurately maintains participant data in computer tracking system
- Maintains and manages participant records and files
- Conducts client and owner briefings, providing information related to program participation, unit eligibility, program requirements, and HUD regulations and fair housing standards
- Calculates rent for housing subsidy, utility reimbursement and repayment agreements
- Initiates and maintains Housing Assistance Payment contracts
- Initiates the termination process for non-compliance with program guidelines, prepares file summary and case analysis for informal hearings
- Researches, investigates and resolves (when possible) client and property owner complaints
- Prepares computer generated performance and program reports
- Coordinates and follows-up appropriately with Housing Quality Standard (HQS) inspections
- Analyzes rent reasonableness assessments
- Performs other duties as assigned.
Benefits
- Superior health, retirement, and insurance benefits
- 13 County Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
