Housing Coordinator

Ottawa Salus•Ottawa, ON

6d•CA$37 - CA$43•Onsite

About The Position

Ottawa Salus owns and operates 200+ units of supportive housing, including apartments, communal living environments, transitional housing and a single-family home, for clients who are living with serious and persistent mental illness. Additionally, Salus facilitates access to affordable housing opportunities in the community for an additional 150+ clients. The Housing Coordinator works as part of a team, under the supervision of the Program Manager of Housing Services, to coordinate and administer Salus’ permanent housing programs with a focus on: The establishment and stabilization of tenancies in Salus and in the broader community Eviction prevention and actions with the Landlord and Tenant Board as a last resort Resolution of disputes between tenants Rent determination and the collection of rent arrears and miscellaneous charges Cooperation with others representing the landlord with respect to coverage and housing administration consistency Cooperation with the maintenance team Cooperation with finance and administrative staff to ensure accurate processing and documentation of applications, tenancies and rents Cooperation with internal and external support services with respect to maintaining tenancies in good standing The Housing Coordinator works to promote effective communication and service delivery for Salus tenants both within Salus and with external referral and service agencies, families, and the public at large. They are responsible for safeguarding the rights of the tenants and should demonstrate sensitivity to client concerns as well as represent Salus in its role of landlord.

Requirements

Bachelor’s degree in a relevant discipline (eg: BA, Social Work, Psychology, Sociology)
3 years experience working with people experiencing homelessness and/or people living with severe and persistent mental illness
Familiarity with resources used or needed by our clients/tenants
Experience with landlord/tenant relations and residential tenancy legislation
Demonstrated knowledge of Rent Geared to Income calculations
High level interpersonal and interviewing skills
Experience in the use of database systems and spreadsheets
Valid drivers’ license and use of own vehicle with appropriate insurance is required
Academic certificates
Criminal reference check (Vulnerable Sector Screening)
Eligible to work in Canada
Valid drivers’ license and use of own vehicle
Proof that the successful candidate has received both doses of a Health Canada approved COVID 19 vaccine at least 14 days before the first day of work, subject always to Ottawa Salus’ duty to accommodate under the Ontario Human Rights Code

Nice To Haves

Training in CPR, CPI, ASIST, Psychiatric Rehabilitation, Concurrent Disorders, ASL and LSQ are assets

Responsibilities

Represent Ottawa Salus' philosophy and values as they relate to our housing development and availability
Handle interactions in a professional and discreet manor, reflecting an understanding of mental health, addictions, and homelessness related issues and services
Provide clinical assessment of addictions and mental health related housing needs and determine preliminary suitability to housing match
Coordinates, administers and acts as rental agent for Ottawa Salus to ensure maximum occupancy
Provides consultative services to Salus Frontline staff in the area of housing
Provide referrals for Salus and City rent supplements, housing allowances and to community partners using the existing Direct Referral Agreements