Housing Coordinator

"ASC"•Fullerton, CA

14h

About The Position

Project Rebound is a special admissions and student support program that supports higher education and successful reintegration for formerly incarcerated people. It provides individualized wraparound support, connects students with on- and off-campus services, and advocates for students in the community and on campus. The Housing Coordinator coordinates Project Rebound’s supportive housing initiative and assists students, both residents and non-residents, with housing needs. The role assesses residents’ needs and refers them to appropriate campus resources and off-campus agencies. A strong background in case management and/or residential services is required; a Criminal Justice background is an asset. Funding for this position is awarded through a grant or contract over a specified period. Employment beyond the current funding period is contingent on continued funding. The position oversees the John Irwin House (JIH), supports residents, administers housing operations, maintains records and compliance, and coordinates activities and services that foster residents’ well-being and community belonging. The coordinator also works with program leadership on the Bridge to Success orientation, supervises designated student workers, and supports property maintenance and after-hours coverage.

Requirements

At least two years of experience in one or more of the following: substance abuse counseling, case management, life coaching or mentorship, or reentry services.
Knowledge or experience in trauma-informed programming, restorative justice, and/or conflict resolution.
Excellent oral communication, interpersonal, and leadership skills.
Highly self-motivated, able to multitask, and able to work independently and take initiative.
Ability to establish, communicate, and maintain life-affirming interpersonal boundaries.
Strong problem-solving skills and ability to foster accountability within an empowerment or restorative justice framework.
Knowledge of local, state, and federal corrections systems, parole, probation, and housing.
Ability to communicate information clearly, accurately, and effectively to students, university faculty, staff, administrators, and community members.
Proficiency with computers, digital communications, and commonly used software packages.
Ability to work effectively with diverse partners in academic settings, community-based organizations, and corrections.
Ability to coordinate, supervise, and collaborate with volunteers.
Availability to travel and work some evenings and weekends, and to travel to meetings, trainings, conferences, and other sites as needed.
Bachelor’s degree from an accredited four-year college or university.
Ability to perform the described physical activities, including prolonged sitting at a computer; walking, talking, hearing, pulling, bending, reaching, handling objects, stooping, and kneeling; and carrying objects or materials weighing 10–15 pounds.
Satisfactory completion of a background check, including a criminal records check, before an offer can be made.

Nice To Haves

Background in Criminal Justice.
Success in overcoming barriers similar to those encountered by the program’s target population, such as being formerly incarcerated.
Experience working with currently and/or formerly incarcerated individuals.

Responsibilities

Oversee the day-to-day operations of the John Irwin House, maintaining a safe, supportive, and inclusive living environment.
Familiarize residents with and enforce the JIH Student License Agreement and applicable policies and procedures in alignment with Project Rebound’s mission, vision, and goals.
Provide guidance and support to residents on personal, academic, and social matters; conduct house meetings and individual sessions to address concerns, resolve conflicts, and provide resources.
Manage the housing application process, including the waiting list, screening and intake, room assignments, roommate matching, and move-in and move-out procedures.
Maintain accurate housing records and databases, including occupancy reports and house and room condition assessments.
Implement initiatives that foster community and belonging among residents.
Collaborate with the Executive Director and Program Director to create individualized activity schedules covering areas such as education, employment, physical and mental health, growth, and life skills.
Stay familiar with current and new contracts and ensure compliance with funding-source performance targets.
Ensure students comply with program and residential agreements and guidelines.
Promote the safety and well-being of students, staff, and guests; support the guest policy and intervene when necessary.
Attend Project Rebound staff meetings, case conferences, organizational gatherings, retreats, and conferences as requested.
Provide residents with education, support, and referrals to resources when their needs are beyond the scope of the supportive housing program.
Coordinate property repairs and upkeep with ASC, and coordinate after-hours service support with the Program Coordinator.
Serve as backup on-call at all times and assume primary on-call duties as needed.
Provide house tours to community organizations, campus partners, and stakeholders.
Maintain accurate housing expense and programming records; prepare reports and presentations about housing operations, occupancy, and resident satisfaction.
Participate in professional development to stay current on student housing and residence-life trends and developments.
Submit credit card reconciliations and receipts on time.
Supervise and maintain timesheets for student workers assigned to the Food Justice Initiative and JIH.
Collaborate with the Program Director and Enrollment Specialist to coordinate the Spring and Fall Bridge to Success new-student orientation program.
Perform other duties as assigned.