Housing Coordinator Supervisor - Homeless Services

Eliot Community Human ServicesDanvers, MA
$60,000 - $75,000Onsite

About The Position

Eliot is seeking a Housing Coordination Supervisor to join our CSP-HI Team in our Homeless Division. The Team is composed of compassionate and skilled professionals who deliver trauma-informed and strengths-based services to individuals facing significant barriers to obtaining and maintaining stable housing. These barriers often include, but are not limited to, untreated or undertreated mental health conditions such as PTSD, mood disorders, and psychosis; substance use disorders; and chronic medical conditions or complexities. As a Housing Coordination Supervisor, you will work to build relationships with each person we serve while leading a team of case managers. A commitment to person-centered planning and harm-reduction is essential as is the ability to work both independently and collaboratively within a multidisciplinary team while supporting staff in this difficult work.

Requirements

  • Requires a Bachelor’s degree in Human Services or related field
  • Valid Massachusetts Drivers License

Nice To Haves

  • Commitment to person-centered planning and harm-reduction
  • Ability to work both independently and collaboratively within a multidisciplinary team
  • Ability to support staff in difficult work

Responsibilities

  • Co-lead and supervise a team to manage daily, weekly, and monthly needs of staff and clients
  • Support staff in prioritizing tasks, triaging needs, and addressing issues in real time, including field support when needed
  • Facilitate regular team meetings, daily huddles, and check-ins in collaboration with the Clinical Lead
  • Provide weekly supervision to staff, offering feedback, performance evaluations, and professional development guidance
  • Oversee onboarding, model professional standards, and stay informed on best practices in homeless services

Benefits

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development
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