Housing Connect Project Manager for the Division of Housing Opportunity

City of New York•New York City, NY

11h•Onsite

About The Position

The New York City Department of Housing Preservation and Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods. The Office of Housing Access and Stability (HAS) ensures fair, efficient, and transparent access to affordable housing by providing subsidies, placement services, and tools that connect New Yorkers to affordable housing. The Division of Housing Opportunity & Program Services administers the housing lottery and homeless placements programs, crafting policy and procedures to ensure equal opportunity and affirmatively furthering fair housing. As a Housing Connect Project Manager, you will ensure the fair and equitable distribution of affordable rental and homeownership opportunities, making the process inclusive and protective of applicants with various barriers to housing. You will provide assistance to developers and applicants in navigating regulatory and statutory requirements for successful lease-ups.

Requirements

Authorization to work in the United States is required.
A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to the above.
All candidates must have at least one year of experience as described in the first bullet point above.

Nice To Haves

Strong analytical ability and attention to detail
Strong time management skills, demonstrated ability to work under tight deadlines and effectively manage multiple projects
Excellent organizational and communication skills (oral and written)
Proficiency in MS Word, Excel and PowerPoint; MS Access a plus
Demonstrated ability to think creatively and be a team player
Understanding of affordable housing and tax credit rules and regulations
Familiarity with housing lotteries and the process of marketing affordable apartments and homes

Responsibilities

Facilitating marketing and compliance meetings; reviewing developers’ marketing plans to ensure compliance with HPD’s Marketing guidelines
Monitoring lotteries and reviewing lottery logs throughout the tenant selection period to ensure that applicants are processed in the appropriate order, taking into consideration preference categories and disability set asides
Reviewing applicants’ files and required documentation to ensure they meet income and other eligibility standards
Answering the Housing Connect hotline to assist applicants with any questions they may have about the lottery process by phone
Reviewing and drafting correspondence in response to applicant inquiries, concerns, complaints, appeals
Educating developers, marketing agents, and applicants on the Housing Connect lottery system
Ensuring that developers and marketing agents adhere to the policies, procedures, and requirements for marketing and tenant selection, as outlined in the HPD/HDC Marketing Handbook
Interacting with applicants and the public to provide assistance in the housing search and application process
Tracking and monitoring the timely lease-up or sale of assigned projects administered through HPD’s online NYC Housing Connect system
Working to ensure that marketing agents and developers adhere to the HPD Marketing Handbook during the unit designation and lease-up or sales process
Chairing or co-chairing marketing and compliance meetings with developers and marketing agents
Preparing agendas and putting together packages of program-related and project-specific materials for meetings
Attending community outreach events to represent the Housing Connect program, handing out or presenting materials and answering questions about the affordable housing lottery process
Interacting with housing applicants through the Housing Connect phone hotline and other day-to-day communications
Commuting to various locations within the city to perform on-site applicant file reviews, supervise the data entry of paper lottery applications, meet developers/marketing agents at a post office to open a P.O. Box to receive paper lottery applications, among other functions