Housing Compliance Specialist

Omaha Housing Authority • Omaha, NE

3d • $41,108 - $57,400 • Hybrid

About The Position

Join our Team at the Omaha Housing Authority! Are you passionate about making a real difference in the community? Do you thrive in a collaborative and supportive environment? The Omaha Housing Authority (OHA) is looking for a dynamic compliance professional to assist our residents and help us fulfill our mission of providing safe and affordable housing. Founded in 1935, the Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. With over 2,700 public housing units and up to 4,300 Housing Choice (Section 8) Vouchers, we work diligently to ensure our residents have access to safe, sanitary, and affordable housing.

Requirements

• High school diploma/GED or equivalent is required.
• A minimum of two years’ experience in customer service, business administration or a combination of experience and training.
• Must have computer skills and proficiency using Microsoft Office products.
• Must demonstrate a strong ability to identify, analyze and solve problems.
• Must demonstrate strong communication skills. Must display ingenuity in anticipating and meeting unexpected situations.
• Must maintain OHA’s philosophy and image with residents and when representing the organization in the community.
• Must possess and maintain a valid motor vehicle license and have a good driving record.
• Must be insurable under the OHA Auto Insurance policy. Must have reliable transportation to OHA property sites throughout the work day.
• Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, HUD, local, state, federal officials; ability to communicate with people from a broad range of socio-economic backgrounds.
• Incumbents are required to obtain Property Management Rent Calculation and Eligibility Certifications within the first 18 months of employment. OHA will pay for training and testing for an employee’s first, and if necessary, second attempt to meet the certification requirements. If the employee fails both attempts, the employee is responsible for the costs of any further testing. Employee is to provide proof of the certification within the first 18 months of employment. Failure to meet the certifications within the 18 month time frame will result in removal from the position. Removal from the position may include and is not limited to the following: termination of employment, demotion, or transfer.

Nice To Haves

• Associates degree in Business Administration, Human Services or a related field is preferred.

Responsibilities

• Ensure annual re-certification and interim reviews are in compliance within HUD and NIFA regulations and OHA policies and procedures.
• Schedules and conducts interim and annual case reviews to determine client eligibility. Uses proper interviewing and investigating techniques to obtain accurate information and verifications. Accurately calculates housing subsidy and rent amounts. Case reviews may be conducted in person, by mail and through computer DocuSign or on-line certification process.
• Ensure 100% completion of annual re-certifications is on time. Must follow established procedures for scheduling appointments, tracking progress, processing verifications and inputting of files in order to meet deadlines. Complete annual reviews for all residents in compliance with HUD regulations and OHA policies and procedures.
• Ensure 100% completion of interim re-certifications by the end of the month following the reported change notification. Must follow established procedures for scheduling appointments, tracking progress, processing verifications and inputting of files in order to meet deadlines. Complete interim reviews for all residents in compliance with HUD regulations and OHA policies and procedures. Ensure interims are completed so there are no adverse effects to property account receivables.
• Completes continued eligibility determinations for the Low Income Housing Tax Credit programs and other housing assistance programs as assigned. Comply with monthly and annual reporting requirements of MHEG & NIFA.
• Maintain daily production workflow report.
• Assists residents with the completion of paperwork as necessary, including explaining policies, procedures and required forms to ensure understanding.
• Minimize the occurrence of repeated items noted by QC on Re-Audit sheet.
• Promotes harmonious relationships between residents and staff. Being firm but fair in carrying out management/maintenance responsibilities.
• Must clearly understand all aspects of the policies and procedures of OHA. Effectively communicate them to residents and staff.
• Provides overall leadership to establish constructive working relationships between residents, OHA staff and community agencies.
• Compiles data, reviews statistical information and prepares various reports.
• Review files in preparation for audits and assist in gathering all needed documentation.
• Provides back-up coverage for the property management office as needed.
• Daily contact with residents and resident organizations. Frequent contact with OHA executive staff including the compliance department. Periodic contact by telephone, correspondence, and in person with advocacy groups, welfare, social service and community agencies, area businesses, churches, and school staff.
• Work weekend and evening hours when necessary, but not limited to, to complete annual and interim re-certifications by deadline.
• May assist with special projects.
• May conduct general or specialized training sessions for OHA staff and residents.
• Other duties as assigned.

Benefits

• 17 paid holidays, including your birthday, a floating holiday, and a self-care day
• 12 days of vacation and 12 days of sick leave per year
• Medical, dental, and vision benefits start the 1st of the month following date of hire
• Life Insurance, Health & Dependent Care FSA, Allstate Voluntary Insurance, and Pet Insurance
• 401(a) retirement plan with a 5.5% match and 457 compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED