Housing Compliance Specialist

CGI•Cleveland, OH

2d•Hybrid

About The Position

CGI Federal's Housing Compliance team, which partners with a local public housing authority and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing, has an opening for a Housing Compliance Specialist in Cleveland, Ohio, US. The Housing Compliance Specialist is responsible for the timely and accurate completion of specified core tasks for a portfolio of multi-family housing contracts subsidized under HUD's Project Based Section 8 Housing program. This role directly performs specified core tasks as part of a contract administration case management team and works closely with property owners to ensure compliance pursuant to HUD policy. The specialist also maintains accurate and complete customer files, logs, and schedules. This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing owners and management companies within an assigned portfolio of properties. New team members receive in-depth training to prepare them for their role, and additional training and professional development opportunities are available for both the affordable housing industry and general business skills. This position is located in our Cleveland, OH office; however, a hybrid working model is acceptable.

Requirements

Demonstrated strong organizational and time management skills.
Familiarity with Microsoft Office, particularly Excel and Word.
Strong written and oral communication skills.
Desire to work in a team environment.
Proven ability to accurately and timely complete tasks within the established timelines and quality standards.
Proven ability to understand, interpret and apply written policies and procedures.
Strong customer service skills.
Ability to learn from past experiences and apply to future circumstances.
Ability to multi-task, be self-motivated and proactive.
Proficiency with Microsoft Office, particularly Excel and Word.
3-5 years of experience performing tasks in a regulatory environment.

Responsibilities

Manage a portfolio of assisted housing contracts to ensure the accurate and timely completion of all required tasks.
Ensure 100% of onsite reviews are properly scheduled and performed in compliance with contractual and client requirements.
Compile and write Management and Occupancy Review (MOR) reports detailing specific findings, criteria, and corrective actions in the monitoring of project compliance in areas such as Marketing and Tenant Selection, Leasing and Occupancy, Rent Determination and Subsidy Request, Management of Maintenance Program, Response to Safety Concerns, Management of Tenant Relations, and Review of Fair Housing/EEOC policies and procedures.
Provide timely and accurate follow-up to ensure adequate responses to close the MOR report.
Establish and maintain good relations with owners, residents and their representatives, neighborhood groups, and local governments.
Respond fully and promptly to inquiries and dispatches from Contract Specialists, Quality Assurance personnel, Finance and Reporting personnel, and Customer Contact personnel.
Maintain complete and detailed files and provide the Team Leader and/or Manager with data and records requested in a timely manner.
Successfully complete all required training programs within the prescribed period.
Participate in ensuring a fully functional contract administration case management system to meet 100% of the required deadlines and avoid contractual penalties.