Housing Case Manager

Facets • Alexandria, VA

1d • Onsite

About The Position

FACETS is looking for a mission-driven Housing Case Manager to join our team serving families experiencing homelessness or at-risk of homelessness in region 1 of Fairfax County. You will serve as Case Manager for the Next Steps Family Program, an emergency shelter and prevention program located in scattered site apartments in Alexandria, VA. You will provide housing-related services to families participating at the shelter, as well as aftercare for those recently exited from Shelter, and homeless prevention and diversion services in the community. This role requires a fast learner, enthusiasm, high motivation, skills in providing services in the community, and excellent data entry and organizational skills.

Requirements

• Bachelor’s Degree required preferably in a human service-related field.
• Social work/case management experience with homeless and/or at-risk populations, or experience working in an emergency shelter setting, or other similar case management experience.
• Knowledge of and belief in “Housing First” and “Rapid Re-Housing” philosophy and strategies.
• Ability to work independently in a fast-paced environment and manage a caseload with minimal supervision.
• Excellent data entry and data quality skills to establish and maintain case records and to facilitate data collection.
• Ability to communicate clearly and concisely, both orally and in writing.
• Proficient with Microsoft Office Suite or related software, including Microsoft Excel.
• Bilingual Spanish/English.
• Ability to work a flexible schedule.
• Ability to schedule and manage workload.
• Must pass criminal background and Child Protective Services background checks.

Nice To Haves

• MSW is a plus.

Responsibilities

• Assess housing barriers of families who are homeless or at-risk of homelessness to determine housing and service needs.
• Develop housing procurement, financial, and self-sufficiency case management plan with participants. This will include intake interview to determine household needs, goals, and eligibility.
• Understand and utilize the Housing First model to provide housing stabilization services by preventing homelessness and diverting households from emergency shelter.
• Provide mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and/or maintain housing and educate tenants of their rights and responsibilities.
• Create and maintain consistent communication channels, both verbal and written, between several parties (i.e., operations staff, tenant, landlord, referral source, collaborating agencies, debtors, and creditors).
• Determine appropriateness of household for receipt of rapid rehousing funds and recommend amounts and track use of these funds.
• Advocate for and actively assists families and individuals in obtaining services (e.g. mental health, intellectual disability, alcohol and drug, housing referrals, financial assistance, home-based services, training, medical services, mentoring, and socialization).
• Conduct weekly home inspections for Next Steps Family Shelter participants, including teaching households how to maintain an apartment.
• Travel and make shelter and home visits as well as work an adjusted work schedule including evenings and weekends as necessary.
• Uses automated technology including HMIS and hard copy files to maintain, update, and report on case data, goal attainment, and outcomes in a timely manner.
• Participates in program staff meetings and conferences to share ideas and plans; works cooperatively with staff to meet FACETS goals.
• Represents FACETS in the community, in accord with Agency Mission, Vision, and Code of Ethics.
• Performs other duties as assigned.

Benefits

• Paid medical, dental, and vision insurance for full-time employees with competitive family rates and 3 medical plan options.
• Paid Basic Life Insurance with an option to buy additional coverage.
• 403(b) retirement plan options with generous matching.
• Generous leave package for full-time employees: paid annual vacation and sick leave, 11 paid holidays per calendar year plus 3 floating holidays to use within the fiscal year; 12 weeks of maternity leave; paid bereavement leave.
• Flexible Spending Accounts (FSAs) for healthcare and dependent care.
• Long-Term Disability, Short-Term Disability 100% employer-paid.
• Free Employee Assistance Program (EAP).
• Reimbursement of work-related expenses including portions of mileage, cell phone, and data expenses.
• On-going professional development and training; reimbursement for portions of tuition, training, or (re)certification in areas related to current position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level