FHARPS- Housing Case Manager & Landlord Engagement

Thurston Mason BH-ASO/OHRS•Lacey, WA

7d•$28 - $36•Hybrid

About The Position

Olympic Health and Recovery Services (OHRS) is seeking a collaborative, recovery-oriented, and resourceful Housing Case Manager to join our Forensic Housing and Recovery through Peer Services (FHARPS) team! The FHARPS Trueblood Housing Case Manager is responsible for providing comprehensive, strength based case management services to Trueblood Class Members housed in the OHRS Trueblood Houses. This position conducts outreach and engagement to expand housing opportunities for FHARPS participants, educates housing providers about the FHARPS program, and advocates for participant placement, helping to build a network of safe, affordable, and supportive housing options.

Requirements

Bachelor’s degree in social services.
Associate’s degree in social services and two years of experience, four years of experience working in behavioral health, social justice, or housing services, or an equivalent combination.
Two (2) years of administrative and/or clinical experience within a social service or a closely related environment preferred
Current Washington State Driver's License, proof of insurance, and satisfactory drivers record that meets insurance coverage requirements.
Qualifies as an Agency Affiliated Counselor.
Obtain and maintain clearance to access local correctional facilities, including Mason County Jail, Thurston County Jail, and Nisqually Jail
Satisfactory criminal background clearances and excluded party sanctions.
Strong critical thinking skills, ability to conceptualize and implement creative solutions.
Ability to anticipate needs and act proactively to prevent service gaps.
Ability to establish and maintain professional boundaries, trusting and supportive relationships as well as provide inspiration and motivation to individuals transitioning toward recovery
Ability to work collaboratively utilizing strong written and verbal communication skills as part of a multidisciplinary team while respectfully managing differences, opposing perspectives, opinions, and interests.
Ability to write clear and concise clinical documents, reports, and correspondence including documentation of all client interactions utilizing DAP style documentation within 24 business hours.
Ability to exercise sound judgment, manage responsibilities independently, and collaborate effectively with team members and community partners.
Ability to utilize the Recovery Model, Evidence Based Practices and effectively engage with program participants.
Ability to utilize various skills, methodologies, and approaches including motivational interviewing, trauma-informed care, harm reduction approach.
Ability to navigate and access systems related to, but not limited to, food, cash, and other medical public benefits through Apple Health, DSHS, and Social Security Department.
Ability to navigate and access systems, resources, and services related to Behavioral Health Services, medical and/or dental care, and basic needs.
Ability to navigate and access systems, resources, and services related to emergency, transitional, supportive and permanent housing.
Ability to work in high stress, high demand environment while communicating clearly and effectively.
Knowledge of and ability to recognize compassion fatigue and the need for self-care.
Promote and champion the values of partnership, teamwork, compassion and integrity in all dealings within and outside of OHRS.

Nice To Haves

Experience in housing, property management, or a related field.
Knowledge of the local rental market and landlord-tenant laws and regulations.
Familiarity and knowledge of the Permanent Supportive Housing model and the Housing First approach, including principles of low-barrier access, harm reduction, and long-term housing stability for individuals with complex needs.
Familiarity with trauma-informed care for people with complex needs.
Familiarity and knowledge of best practices for alcohol/drug abuse treatment and prevention programs, mental health and developmental disabilities programs as well as with local social service agencies.
Knowledge of symptoms, common behavioral and social characteristics, and other manifestations of the behavioral health challenges affecting the population served.
Knowledge of the various presentations of behavioral health related illnesses the participants may experience.

Responsibilities

Maintain an active caseload of residents living in the Trueblood Houses and deliver intensive case management services, including conducting needs assessments, developing person centered housing stability plans with the resident, supporting participants in achieving their goals, and connecting residents with services that address social determinants of health.
Meet with participants in the OHRS Trueblood houses
Conduct resident intakes including supportive housing and educate and inform residents about program requirements and expectations to promote housing retention.
Support residents in developing skills to maintain stable housing, including employment, advocacy, financial education, benefits navigation, gathering essential documents, and accessing community resources.
Conduct regular check ins and monitor participant progress, well being, and engagement, including support for individuals with acute behavioral health presentations.
Coordinate with behavioral health providers, medical professionals, tribal programs, and other community based services to streamline referrals and enhance care.
Build and maintain relationships with community resources, housing agencies, and system partners to support participant needs.
Facilitate/co-facilitate house meetings and safety procedures training with residents.
Participate in internal and external meetings, including Hospital Diversion Department meetings, FHARPS Trueblood Housing staff meetings, and meetings with DSHS and HCA.
Collaborate with other Trueblood projects (e.g., FPATH, OCRP, FN, CHV) to provide integrated case management services.
Maintain accurate, timely, and confidential documentation in the EHR and other required systems, including tracking participant progress, interventions, outcomes, and funds distributed.
Ensure program compliance with Federal, State, County, and agency requirements.
Contribute to program development, continuous quality improvement, and best practices in housing case management.
Maintains physical security of confidential materials and assigned equipment.
Transport participants as necessary using agency vehicles.
Will likely enter facilities or institutions, including but not limited to local jails or hospitals.
Promote the OHRS mission, values, and best practices in all interactions with residents, stakeholders, and community partners.
Responsible for maintaining referral, requisition, and vendor forms, and additional documentation for FHARPS Trueblood House residents and program requirements.
Assists FHARPS Trueblood staff with projects and tasks to support program operations.
Collaborates, consults, and works under the supervision of the FHARPS Program Supervisor.
Perform related work, special projects, or other duties as assigned.
Promote the FHARPS program and build relationships with landlords in Thurston and Mason Counties to expand housing options.
Coordinate outreach with apartment associations, the Board of Realtors, tenant councils, and other partners to recruit landlords for FHARPS and other rental assistance programs.
Maintain regular communication with landlords and property managers through outreach and property visits.
Stay current on Housing Choice Voucher, Project-Based Voucher, and THA Special Population program rules.
Complete the monthly Landlord Outreach Log, contacting at least five landlords or housing types and reporting unit details, eligibility, and costs to the FHARPS Supervisor.
Update the Global Lease “Occupancy Tracker” as needed.
Work with the FHARPS Housing Specialist to negotiate leases and coordinate housing placements.
Maintain a database of available units, including locations, rents, and eligibility criteria.
Act as a liaison between residents and housing providers to support housing retention.
Attend community meetings and events to promote landlord engagement.
Conduct Housing Quality Standards (HQS) pre-inspections of units.

Benefits

medical/dental/vision plan options (many with no employee paid monthly premium depending on plan choice, and dependent coverage options)
life insurance and disability insurance options
WA State PERS retirement plans
pre and post tax deferred compensation retirement options
PTO package earning a minimum of 140 hours annually
12 paid holidays
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
approved Public Student Loan Forgiveness employer
pay the fees for required DOH licenses
annual professional development funds