Housing and Social Services Director

Particular Council of St. Vincent de Paul of Baton Rouge, Louisiana•Baton Rouge, LA

About The Position

St. Vincent de Paul of Baton Rouge is seeking a skilled, compassionate, and collaborative Housing and Social Services Director to lead dignity-centered housing and social services for neighbors served, as well as staff, volunteers, and visitors. The Director advances best practices in social work and trauma-informed care, develops and supports social service professionals, and builds coordinated pathways from homelessness to housing stability. Reporting to the Chief Services Officer, the Director serves as SVDP’s social work subject matter expert and leads Case Management, Coordinated Entry, Permanent Supportive Housing, Hospital Liaison, Social Work Internship, and Readiness & Resilience programs. The Director supervises and develops program staff, strengthens service quality and outcomes, and partners with healthcare providers, housing providers, and community organizations. The role oversees service coordination, policies and workflows, internship placements, budgets, community partnerships, incident response, confidentiality, HMIS data quality, and case documentation. The position is full-time and exempt, generally Monday through Friday during normal business hours, with occasional evenings, weekends, and holidays as needed. Hours may vary based on operational needs, special events, staffing, or organizational priorities.

Requirements

Master’s degree in Social Work (MSW).
At least five years of progressively responsible experience in social work, case management, housing, or related human services, including at least two years of post-MSW practice experience.
At least two years of supervisory or program leadership experience.
Experience in shelter, residential, housing, healthcare, behavioral health, or community-based settings.
Experience using trauma-informed, strengths-based, and housing-focused approaches and coordinating services across multiple providers and systems.
Knowledge of community resources related to housing, healthcare, behavioral health, substance use, employment, benefits, and other social services.
Strong supervisory and communication abilities, with organizational, problem-solving, and data-analysis skills and the ability to manage multiple programs and priorities.
Valid Louisiana driver’s license and an insurable driving record.
Commitment to the mission and Vincentian values of St. Vincent de Paul of Baton Rouge.
Commitment to professional social work ethics, boundaries, confidentiality, participant rights, and cultural humility.
Willingness to work flexible hours, including occasional evenings, weekends, and holidays as needed.
Compassionate, service-minded approach that values treating every individual with dignity and respect, including neighbors experiencing homelessness, housing instability, mental and behavioral health challenges, or substance use disorder.

Nice To Haves

Licensure as a Licensed Clinical Social Worker (LCSW).
Experience with HMIS (Homeless Management Information System).
Experience as a social work field instructor or in supervising social work interns.
Experience with HUD-funded programs, Permanent Supportive Housing, or grant-funded services.

Responsibilities

Supervise, coach, evaluate, and support the professional development of Case Managers, the Coordinated Entry Specialist, the PSH/Divine Providence Village Program Manager, the Hospital Liaison, and the Readiness & Resilience Manager; make recommendations regarding hiring, training, discipline, and termination.
Set staff expectations for performance, caseloads, participant engagement, documentation, and outcomes; lead supervision, team meetings, case consultations, and staff debriefings.
Oversee Housing & Social Services programs and coordinate services across Case Management, Coordinated Entry, PSH, Hospital Liaison, Divine Providence Village, OneStop, Social Work Internships, and Readiness & Resilience, working with leadership to adjust programs and staffing as OneStop and DPV evolve.
Develop and improve policies, procedures, workflows, tools, and service standards for consistent, coordinated service delivery.
Lead the Social Work Internship Program, including school affiliation agreements, field instruction, placements, onboarding, and evaluations, in compliance with CSWE standards and FLSA unpaid internship requirements.
Monitor program budgets and expenditures, identify funding needs and variances, and work with the Chief Services Officer and Finance team to use resources effectively and in accordance with program and grant requirements.
Build pathways from shelter and other settings to permanent housing by collaborating with Shelter Operations, PSH, landlords, housing providers, hospitals, and community agencies; oversee healthcare referral relationships through the Hospital Liaison.
Develop community partnerships that expand access to housing, healthcare, behavioral health, benefits, employment, and other supportive services; represent SVDP at community meetings and coalitions.
Serve as SVDP’s social work subject matter expert and provide or coordinate training on trauma-informed care, de-escalation, mental and behavioral health, and working with individuals experiencing homelessness.
Oversee incident response, reporting, follow-up, and staff debriefing; ensure compliance with confidentiality requirements, including Personal Health Information (PHI).
Ensure HMIS data and case documentation are accurate, complete, and timely; conduct regular audits to meet organizational, grant, contract, and HUD requirements; use program data to identify service gaps and improve outcomes.
Work with program staff, Shelter Operations, and leadership to maintain a coordinated, mission-centered approach to housing and social services.