Housing and Residential Engagement Facility Operations Manager

California State University, Fullerton•Fullerton, CA

1d•$4,135 - $12,288

About The Position

California State University, Fullerton’s Housing and Residential Engagement (HRE) seeks a Housing and Residential Engagement Facility Operations Manager to manage the daily activities of its Custodial Services work unit. The unit includes Lead Custodians and Custodians who provide custodial services for approximately 13 residential buildings serving students. The manager is responsible for supervisory, administrative, and other duties necessary to meet campus operational needs, and reports under the general direction of the Director of Residential Facilities Operations for HRE. The successful candidate leads and motivates a diverse employee group, addresses complex problems, and promotes safety and exemplary customer service. The manager supports the University’s mission, vision, and values through ethical, inclusive leadership, and participates in organizational development activities, team meetings, and leadership team meetings. Other duties may be assigned. The role requires a bachelor’s degree or an equivalent combination of relevant education, training, certification, and experience, as well as five years of progressively responsible supervisory or management experience in custodial operations. A valid California driver’s license is required. Employment is contingent on satisfactory completion of a background check.

Requirements

Equivalent to graduation from an accredited four-year college or university with a bachelor’s degree in facilities management, business administration, public administration, or a related field; an equivalent combination of relevant education, training, professional certification, and experience may be considered.
Five years of progressively responsible supervisory or management experience in custodial operations.
Extensive experience working with and supervising employees covered by Collective Bargaining Agreements.
Demonstrated knowledge of institutional custodial operations, employee supervision, scheduling, quality assurance, safety regulations, and computerized work order management.
Ability to plan, organize, and evaluate custodial services; manage multiple operational priorities; communicate effectively; and maintain a safe, sanitary residential environment.
Experience working in a high-stress environment.
Strong understanding of environmental health services compliance and best practices.
Ability to collaborate with colleagues in the housing department and other campus departments.
Experience training a custodial team.
Experience working with Human Resources and Labor Relations.
Ethical conduct and ability to serve as a role model for the staff team.
A valid California driver’s license.
Satisfactory completion of a background check, including a criminal records check.

Nice To Haves

Over 10 years of progressively responsible custodial management experience, preferably in higher education, student housing, or a comparable institutional environment.
Experience implementing Association for Physical Plant Administrator (APPA) custodial standards.
Experience managing represented employees.
Experience administering custodial budgets.
Experience coordinating large-scale residential turnovers.
Experience using computerized maintenance management systems.
APPA or other relevant professional certifications.

Responsibilities

Manage the daily activities of the Housing and Residential Engagement Custodial Services work unit.
Supervise Lead Custodians and Custodians providing custodial services for approximately 13 residential buildings.
Perform supervisory, administrative, and other duties needed to meet campus operational needs.
Lead and motivate a diverse group of employees and solve complex problems.
Support the University’s mission, vision, and values through work and leadership.
Participate in organizational development activities, team meetings, and leadership team meetings.
Perform other duties as assigned.