Housing Administrative Support
About The Position
Join the Housing & Residential Education team as a full-time Housing & Administrative Support professional and play a key role in creating a welcoming, efficient, and mission-driven residential experience for more than 2,200 students and 2,000 summer guests each year. Reporting to the Housing Operations and Communications Manager, this position provides essential administrative and operational support to a dynamic team of professional staff and student employees. You’ll manage information, coordinate logistics, and help prioritize competing tasks—ensuring the department advances unit goals that align with the University’s mission to transform lives through education and strengthen communities in Northeast Wisconsin. This role is ideal for someone who values purpose-driven work and thrives in a collaborative environment that reflects UW–Green Bay’s strategic priorities and core values. You will help Build Community by supporting inclusive, engaging residential programs; Provision Access by helping deliver high-quality housing services; and Empower Success through organized, responsive administrative practices. We’re looking for someone ready to Advance Fearlessly in a fast-paced environment, who approaches challenges with adaptability, fosters teamwork, and Expresses Gratitude through service excellence. If you are energized by meaningful work and believe that Together, We Rise, we invite you to bring your talents to our campus community.
Requirements
- High School Diploma or equivalent
- Experience working with people
- Satisfactory criminal background check
Nice To Haves
- Customer Service Experience
- Experience with computer software including Microsoft Office (Excel, Word, Outlook)
- Experience working on a college campus
Responsibilities
- Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities.
- Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums.
- Reviews and assesses status of student work orders in housing system, conducting needed follow up.
- Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision
- Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations including assisting with student staff hiring forms, departmental mail/printing, and management of access cards
- Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures.
- Assists with IT, supplies, and facilities ordering and distribution.
Benefits
- Several health insurance options, with annual deductibles as low as $250/individual and $500/family.
- Dental insurance
- Vision insurance
- Several life insurance options
- AD&D and Accident insurance
- Flexible Spending and Health Savings Accounts
- Wisconsin Retirement System (WRS) participation with immediate employer contributions and full vesting after 5 years of service.
- Supplemental retirement savings programs including a 403(b) and Deferred Compensation.
- 9 legal holidays
- 36 hours of personal holiday
- Between 96-130 hours of sick leave annually
- Paid parental leave
- 13-27 days of vacation each year, depending on years of service and employment type.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
