FT - AM Houseperson - Westin Tempe

Horseshoe Bay Resort • Tempe, AZ

3d • Onsite

About The Position

The Westin Tempe is looking for a FT - AM - Houseperson to join our amazing Housekeeping Team! This role takes part in servicing our guests around our beautiful Hotel. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. If you are outgoing and are looking for great benefits, please join our Amazing Team!

Requirements

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time. Lifting may include equipment or furniture weighing up to 100 lbs.
• Ability to comprehend and follow instructions from supervisor.
• Knowledge of stain removal and chemical cleaning agents, and operation of different types of equipment.
• Ability to learn and apply Hazardous Chemical and Performance For Excellence training standards during new hire introductory period.
• Basic ability to comprehend English language sufficient to understand and communicate information for reasons such as safety and security, eg. product safety labels and emergency instructions.

Responsibilities

• Assure cleanliness of guest floor corridors, foyers, stairwells, and public vending areas, and assist Room Attendants in order to maintain Crescent's high standards of quality.
• Assist Room Attendants with removal of trash and linen from guest rooms during high occupancy turnover.
• Assist Shampooers with relocation of furniture.
• Respond to guest questions. Provide guest assistance, directions, and information as requested.
• Report all suspicious persons or activities and hazardous conditions, etc. to the Safety/Security Department.
• Provide instruction and/or guidance for guest and Team Member safety in fire or other emergency situations.
• Other duties as assigned, such as assisting Room Attendants when requested.

Benefits

• Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels
• Flexible Schedules
• Career Growth & Development
• Insurance Benefit Available for both Full Time and Part Time Team Members
• 401k Plan and Company Match Program
• Vacation Pay / Sick Pay – Full Time and Part Time Team Members
• Holiday Pay – Full Time Team Members
• Amazing Recognition Programs/Giving Back – Community Outreach
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed