Houseperson

Vail Resorts • Kirkwood, MO

21h • Onsite

About The Position

The Houseperson is responsible for cleaning and maintaining public areas of the hotel, assisting room attendants with the general cleaning of guest rooms. This includes vacuuming, shampooing of carpets; cleaning/waxing of floors; trash removal; stocking and maintaining supply rooms and other cleaning duties.

Requirements

• Must be able to communicate in efficiently in English.
• Must be able to lift up to 30 lbs.
• Must be able to stand for long periods of time in excess of 2 hours without sitting.
• Must be willing to work a varied schedule, including weekends and holidays.

Nice To Haves

• High School or GED.
• 2 - 3 years of housekeeping experience or equivalent.
• Previous experience housekeeping in hotels or condos.
• Ability to communicate in Spanish.

Responsibilities

• Walk assigned floors at the beginning and end of shift; remove newspapers and service trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning.
• Clean public areas - hallways, elevators, service areas, stairwells, etc.
• Remove dirty linen, terry and trash from the service areas and take it to the appropriate locations.
• Assist sectional housekeepers as needed (i.e. moving furniture, rollways, etc.)
• Reporting missing or damaged articles and submitting all found items to Housekeeping office according to Lost and Found procedures.
• Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Ensure that all the hallways are clear of trash and used room service trays have been taken to the Stewarding department.
• Reports the need for floor cleaning/polishing and carpet shampoo; coordinates and uses equipment to conduct cleaning procedures.
• Arrange the newspapers and magazines in the lobby; clearing tables of used materials and/or trash.
• Report any maintenance issues in a timely manner to ensure all items are logged with the PBX center.
• Transport baby cribs and rollaway beds to the guest rooms.
• Participation in training classes set up by The Arrabelle, Rock Resort and Vail Resorts.
• Complies with all Resort policies, procedures and standards of operation.
• Other duties as assigned.

Benefits

• Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED