Houseperson

Coast Hotels•Edmonton, AB

5d•Onsite

About The Position

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve. This position will help keep our hotel clean, safe, welcoming, and ready for our guests and Ambassadors. Since we are currently completing renovations, this position will also have the opportunity to help prepare the hotel for our reopening. No two days will look exactly the same!

Requirements

Dependable, willing to learn, and ready to be part of a team.
Previous hotel housekeeping or janitorial experience is an asset, but willing to train the right person.
Good time-management and multitasking skills.
The ability to follow instructions and work independently.
A positive attitude and willingness to help wherever needed.
Good communication and customer service skills.
The ability to bend, lift, push, pull, and move furniture and equipment safely.
A strong focus on cleanliness, safety, and doing a job you can be proud of.
A commitment to our Coast Hotels values and being part of a team that supports one another.
Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

One year of previous hotel housekeeping or janitorial experience.

Responsibilities

Vacuum, shampoo, and spot-clean carpets and upholstery throughout the hotel.
Clean hallways, stairs, meeting rooms, guest rooms, elevators, Food & Beverage areas, and other public spaces.
Clean windows, mirrors, glass doors, and glass walls.
Clean vents, light fixtures, ceilings, and other areas that need a little extra attention.
Clean guest and service elevators, including floors, walls, mirrors, and ledges.
Clean public and Ambassador washrooms and keep supplies stocked.
Clean the Ambassador lunchroom and change rooms.
Keep sidewalks and the area around the hotel clean and tidy.
Help with garbage and recycling throughout and around the building.
Keep linen, guest room supplies, amenities, and housekeeping supplies organized and stocked.
Bring down and sort soiled linen and help load laundry machines when needed.
Respond to guest requests by delivering items such as extra bedding, cribs, cots, and kitchen supplies.
Move furniture and other items when needed.
Help with larger housekeeping projects such as spring cleaning and turning mattresses.
Report anything that needs repair or attention to the appropriate team member.
Moving furniture throughout the building during renovations.
Completing general cleaning and cleanup duties during renovations.
Helping with minor maintenance tasks during renovations.
Keeping work areas clean, organized, and safe during renovations.
Assisting different departments when extra hands are needed.
Answer the phone at the front desk and direct calls to the right person.
Monitor who is entering the building and follow hotel security procedures.
Respond to fire panel notifications and report or address issues as required.
Let the appropriate team members know about anything unusual or unsafe.
Help create a safe and welcoming environment for everyone in the building.