Houseperson

IHG•Fort Benning, GA

8d•Onsite

About The Position

The Houseperson assists room attendants with heavy items, delivers supplies, and maintains the cleanliness and organization of assigned areas. This role involves responding to guest requests, reporting maintenance needs, and ensuring guest satisfaction. The Houseperson also monitors supplies, promotes teamwork, and may assist with deep cleaning projects and other assigned duties.

Requirements

Basic reading, writing, and math skills.
Ability to speak English preferred.
Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds.
Frequently standing up and moving about the facility.
Frequently handling objects and equipment to maintain the facility.
Frequently bending, stooping, and kneeling.

Nice To Haves

Some housekeeping experience.

Responsibilities

Assist room attendants with heavy items such as mattresses and linens.
Deliver linens and other supplies to room attendants.
Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
Report to supervisor needed repairs or unsafe conditions.
Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
Promote teamwork and quality service through daily communication and coordination with other departments.
May collect newspaper and other items for recycling.
May regularly assist with deep cleaning projects.
May assist with other duties as assigned.