Houseperson

The Clyde HotelAlbuquerque, NM
Onsite

About The Position

We are seeking a reliable and detail-oriented Housekeeping Houseperson to join our team. In this role, you play a vital part in maintaining the cleanliness, organization and presentation of the property while supporting the Housekeeping team and Front of House operations. Your behind-the-scenes work ensures every guest enjoys a seamless and comfortable stay.

Requirements

  • Strong attention to detail and commitment to maintaining high standards of cleanliness.
  • Ability to focus on guest needs while remaining calm and courteous.
  • Excellent verbal communication and multitasking abilities.
  • Strong organizational skills and reliability.
  • Ability to work on feet for eight (8) hours or more and frequently lift, push, pull and carry up to 50 pounds.
  • Ability and willingness to work flexible hours including weekends, holidays and late nights.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Work under the direction of the Housekeeping Manager or Housekeeping Supervisor.
  • Communicate daily with leadership regarding job assignments and required timeframes.
  • Maintain positive and professional interaction with team members and guests.
  • Follow all safety and health regulations including Personal Protective Equipment protocols.
  • Perform room support services after checkout including stripping rooms of bedding, towels and trash.
  • Maintain corridors, service areas and public spaces in clean, neat and clutter-free condition.
  • Change soiled linens on beds according to property standards and Green Program guidelines.
  • Maintain awareness of safety hazards including broken glass, frayed cords, leaks, damaged locks and suspicious activity and report concerns immediately.
  • Identify and report any loss or damage of linens, furniture, fixtures or equipment.
  • Resolve guest concerns in a professional and timely manner.
  • Maintain knowledge of cleaning chemicals and explain their purpose when requested by guests.
  • Carry out deep cleaning tasks and special projects as assigned.
  • Support housekeeping attendants and Front of House teams to ensure seamless daily operations.
  • Follow all company safety and security policies and procedures.
  • Maintain a clean, organized work area and professional appearance in compliance with uniform and grooming standards.
  • Protect company assets and maintain confidentiality of proprietary, client and guest information.
  • Other duties as assigned are consistent with the functions of this position as needed at the property.

Benefits

  • Competitive pay
  • Comprehensive benefits
  • 25% match for 401k
  • Generous employee discounts across Heritage Hotels, restaurants, spa and retail
  • Complimentary meals during scheduled shifts
  • Free employee parking
  • Growth and development opportunities
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