Full-Time/Houseperson

IHG•Fort Huachuca, AZ

1d•Onsite

About The Position

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.

Requirements

Some housekeeping experience preferred
Carrying or lifting items weighing up to 75 pounds
Pushing and pulling items weighing up to 300 pounds
Frequently standing up and moving about the facility
Frequently bending, stooping, kneeling, and reaching
Frequently handling objects/equipment to maintain the facility
Basic reading, writing, and math skills
Ability to communicate effectively in English
Ability to carry out assigned duties and properly records completion

Responsibilities

Assist room attendants with heavy items such as mattresses and linens.
Deliver linens and other supplies to room attendants.
Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
Report to supervisor needed repairs or unsafe conditions.
Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
Promote teamwork and quality service through daily communication and coordination with other departments.
May collect newspaper and other items for recycling.
May regularly assist with deep cleaning projects.
May assist with other duties as assigned.