Houseperson

Drury Hotels • Cleveland, OH

2d • $17 - $25 • Onsite

About The Position

Performs a variety of hotel housekeeping services to maintain clean public areas inside and outside the hotel according to established standards. Assists guests whenever possible by providing information as requested. Assists in all departments as needed to maintain cleanliness of the entire hotel including housekeeping, laundry, general public areas, breakfast area, meeting rooms and maintenance. Stocks public areas with supplies and sets up meeting rooms for events. Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

Requirements

• Ability to follow verbal and written directions.
• Thorough knowledge of cleaning procedures as well as cleaning supplies.
• Ability to work without direct supervision.

Nice To Haves

• Previous houseperson experience preferred

Responsibilities

• Performs a variety of hotel housekeeping services to maintain clean public areas inside and outside the hotel according to established standards.
• Assists guests whenever possible by providing information as requested.
• Assists in all departments as needed to maintain cleanliness of the entire hotel including housekeeping, laundry, general public areas, breakfast area, meeting rooms and maintenance.
• Stocks public areas with supplies and sets up meeting rooms for events.
• Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.
• Contributes to maintaining a positive work environment at all times for our diverse team and guests.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually
• Flexible scheduling
• Paid time off
• Hotel discounts
• Free room nights
• Mentorship
• Cross-training
• Development plans
• Management training
• Medical
• Dental
• Vision
• Prescription
• Life
• Disability
• Team Member Assistance Program
• Company-matched 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed