Houseperson

Hilton Grand Vacations • Ormond Beach, FL

4d • Onsite

About The Position

The Houseperson assists and supports the Room Attendants by ensuring that our guest rooms meet their high standards upon their arrival at our properties. You'll also get to interact with our guests by delivering extra items to rooms. Make sure that all items delivered to the guest rooms are clean and in working order. Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear. Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested. Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests. Identify and report preventative or other maintenance issues in public area or guest rooms. Maintain compliance with both company policies and procedures. Maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and guests. Perform other duties as assigned by management.

Requirements

• Effective verbal and written communication skills.
• Ability to communicate well with guests in English.
• Perform job functions with attention to detail, speed and accuracy
• Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals.
• can tolerate environmental factors such as humidity, cold/heat, dust and noise.

Nice To Haves

• Hospitality industry

Responsibilities

• Make sure that all items delivered to the guest rooms are clean and in working order.
• Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear.
• Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested.
• Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests.
• Identify and report preventative or other maintenance issues in public area or guest rooms.
• Maintain compliance with both company policies and procedures.
• Maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and guests.
• Perform other duties as assigned by management.

Benefits

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed