Houseperson-Day-Circus Circus

Caesars Entertainment•Reno, NV

3d•Onsite

About The Position

Under direction of the Lead Houseperson and Section Supervisors, cleans assigned guest and employee areas of hotel, as well as assisting Guest Room Attendants. Responsibilities include dusting, vacuuming, and cleaning various hotel areas such as hallways, lobby, service and guest elevator tracks, vending areas, storage and supply areas, emergency stairwells, and exit areas. The role also involves maintaining ash urns, assisting with minor maintenance like changing light bulbs and unplugging toilets, reporting serious problems, responding to guest requests, collecting soiled linen and trash, stocking and maintaining supply rooms, assisting Guest Room Attendants, cleaning guest room glasses, performing heavy duty maintenance, removing room service dishes, checking lamps and fixtures, understanding and following procedures, completing training, attending meetings, and exemplifying core values, DEI culture, and performing other job-related duties.

Requirements

Ability to understand and comply with all company and departmental rules and regulations, policies and procedures
Skill in establishing and maintaining effective working relationships with staff and guests
Ability to read and communicate verbally in English and Spanish
Must be self-motivated and detail oriented
Possess initiative and high energy level
Knowledge of chemical use, OSHA regulations, and biohazard clean-up procedures
High School diploma or equivalent
Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated
Work entails use of solvents/oils, mechanical and electrical devices
May come into contact with fumes/odors and dirt/dust.
Work is done in high places and occasionally on slippery surfaces
Constant awareness is required of surrounding areas to insure safety of employees and guests.
Constant contact with co-workers and guests
Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps)
Frequent standing, walking, repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors
Occasional reaching overhead, pushing/pulling over 100 lbs., lifting/carrying
Seldom requires sitting, bending over, crouching, kneeling, crawling, climbing, balancing, lifting/carrying up to 50 lbs.
Requires simple reading, writing and math skills, the ability to perform simple tasks, and coordination
Must be able to follow instructions, influence others, meet time requirements, memorization skills and use independent judgment
Employee is required to meet and deliver our core values, service standards, and family style service.
Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests.
Above average speech – both speaking and reading/writing English.
Need excellent interpersonal skills.

Responsibilities

Dust, vacuum, and clean the following areas of the hotel: hallways, lobby, service and guest elevator tracks, vending areas, storage and supply areas, emergency stairwells, exit areas, and other areas as assigned
Ash urns in guest elevator lobbies must be maintained throughout your shift
Assist in minor maintenance, such as changing light bulbs, unplugging toilets, etc.
Report more serious problems to the Floor Supervisor/Housekeeping Office
Respond promptly to guest requests and deliver guest convenience items as needed
Collect soiled linen and trash from Guest Room Attendant (GRA) carts
Physically stock and maintain linen and supply rooms
Assist GRAs as assigned and deliver supplies to GRA carts as needed including full cleaning bottles
Clean guest room glasses daily
Perform heavy duty maintenance and cleaning as assigned
Remove room service dishes from guest room hallways for prompt pick-up
Check all lamps and fixtures in your assigned area for burned out bulbs
Understand and follow the Trailblazer Guide, housekeeping manual and emergency/evacuation procedures
Complete training of bloodborne pathogen procedures
Attend regular departmental meetings as scheduled
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assigned