Houseperson - Hilton Vacation Club Villa Mirage Resort SCOTTSDALE

MasterCorp, Inc. • Scottsdale, AZ

4d • Onsite

About The Position

The Houseperson/ Runner is responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A Houseperson must ensure he or she follows the company mission statement and values. This role is crucial in maintaining the cleanliness and organization of the resort, ensuring guests have a safe and comfortable vacation experience. The position requires a friendly, enthusiastic, and hard-working individual with a passion for hospitality and a commitment to exceptional service.

Requirements

• Must be able to lift 75 pounds (with or without accommodation)
• Ability to make decisions
• Planning and scheduling capabilities
• Ability to read, write and do basic math
• Personal timeliness be prompt with all assignments
• A passion for cleanliness
• Strong work ethic
• Ability to learn and change behavior
• Work irregular hours
• A valid driver's license will be required for certain locations.

Responsibilities

• Maintain a high standard of excellence.
• Stock and maintain cleanliness and organization of storage closets.
• Assist in stripping units of soiled linens as directed.
• Remove soiled linens and trash from units.
• Make linen and supply bags as directed.
• Deliver linen and supply bags to units.
• Walk all assigned buildings or floors to ensure all are free of linen, trash or equipment.
• Report unit maintenance issues as per company procedure.
• Report lost and found items to Executive Housekeeper.
• Move furniture as directed.
• Ensure a safe working environment at each site and office.
• Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.
• Maintain a sense of urgency so that units are turned on time.
• Personal timeliness. Be prompt with all assignments and appointments.
• Use supplies and equipment efficiently and effectively.
• Assist in linen inventories and supplies as directed.
• Assist in solving guest complaints promptly.
• Create strong, positive customer relations.
• Willing and able to assist resort guests and owners.
• Make guest deliveries as directed.
• Knowledgeable of the resort.

Benefits

• Starting at $17 per hour
• Refer A Friend Bonus Potential
• Immediate hire – Full-time and part-time positions available
• Paid Training
• Benefits package including: Medical, Vision, Dental, Paid Time Off
• Opportunities for growth and career development
• 401(k) Retirement Plan with Company Matching
• Paid Vacation and Sick Time
• Company-Paid Life Insurance and Short-Term Disability
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed