Houseperson
About The Position
We are looking for a Houseperson to join the team at Eilan Hotel and Spa located in San Antonio, TX. In this role, you will help bring vacation dreams to life by assisting our guests and team. If you enjoy making people feel welcome and being part of an outstanding team environment, this job is for you. The Eilan Resort & Spa is a Hilton Grand Vacations property in Northwest San Antonio, near The Rim and La Cantera, featuring a Tuscan‑inspired design completed in 2011 and offering 165 guestrooms. It is a central element of the 120‑acre Eilan mixed‑use development, integrating lodging with offices, residences, retail, dining, and shared community amenities. The resort features a full‑service spa with 10 treatment rooms, approximately 14,000 square feet of flexible event space, and multiple food and beverage outlets including the Social restaurant serving breakfast and dinner, the Mercato coffee shop, and a seasonal pool bar.
Requirements
- Practical verbal and written communication skills. Ability to communicate well with guests in English.
- Perform job functions with attention to detail, speed, and accuracy.
- Ability to work evenings, weekends, and holidays as operation need dictate
- Physically able to work from ladders, move furniture, operate cleaning equipment, and safely handle general cleaning chemicals.
- Able to work effectively in varying environmental conditions including humidity, heat, cold, dust, and noise.
Nice To Haves
- Hospitality industry
Responsibilities
- Provide customer service to guests, including information about resort services, activities and local attractions
- Make sure that all requests are delivered in a timely manner and in working order.
- Check storerooms for availability of cribs, highchairs, pack & play and bed rails and ensure they are in safe condition
- Replenishes linen and guest amenities
- Ability to lift up to 75 lbs. and push/pull up to 150 lbs.
- Carries out reasonable requests of supervisor or management.
Benefits
- Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Driven hourly rate
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
