Houseperson

Drury Hotels•Saint Paul, MN

54d•$18 - $28•Onsite

About The Position

This position works Overnight and performs a variety of hotel housekeeping services to maintain clean public areas inside and outside the hotel according to established standards. Assists guests whenever possible by providing information as requested. Assists in all departments as needed to maintain cleanliness of the entire hotel including housekeeping, laundry, general public areas, breakfast area, meeting rooms and maintenance. Stocks public areas with supplies and sets up meeting rooms for events. Working overnight involves some hotel walks and security duties. Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

Requirements

Ability to follow verbal and written directions.
Thorough knowledge of cleaning procedures.
Thorough knowledge of cleaning supplies.
Ability to work without direct supervision.

Responsibilities

Performs a variety of hotel housekeeping services to maintain clean public areas inside and outside the hotel according to established standards.
Assists guests whenever possible by providing information as requested.
Assists in all departments as needed to maintain cleanliness of the entire hotel including housekeeping, laundry, general public areas, breakfast area, meeting rooms and maintenance.
Stocks public areas with supplies and sets up meeting rooms for events.
Performs hotel walks and security duties during overnight shifts.
Ensures an exceptional guest experience by providing courteous, friendly guest service.
Responds promptly and efficiently to guest inquiries, requests, and complaints with a +1 Service Attitude.
Contributes to maintaining a positive work environment for diverse team members and guests.