Houseperson

Hornblower Group Inc.•San Francisco, CA

15d•Onsite

About The Position

The Houseperson plays a crucial role in maintaining cleanliness and organization within various vessels in San Francisco and Berkeley. This position supports the housekeeping and maintenance teams by ensuring that public spaces, corridors, and back-of-house areas are clean, tidy, and well-stocked. The Houseperson contributes to creating a positive guest experience by upholding high standards of cleanliness and assisting in the smooth operation of the facility. The role of a Houseperson is integral to maintaining a clean, comfortable, and welcoming environment for guests and staff alike. Individuals in this position contribute to the overall success of the establishment by ensuring that cleanliness and organization standards are consistently upheld. The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

Requirements

High school diploma or equivalent preferred.
Previous experience in housekeeping or a similar role preferred but not required.
Strong attention to detail and a commitment to cleanliness and organization.
Ability to work independently and as part of a team in a fast-paced environment.
Excellent communication and customer service skills.
Physical stamina and the ability to lift heavy objects and stand for extended periods.
Flexibility to work weekends, holidays, and varying shifts as needed.
Must be able to lift 50+ lbs on a consistent basis.

Responsibilities

Sweep, mop, and vacuum floors in public areas, corridors, and back-of-house spaces.
Dust and polish furniture, fixtures, and surfaces.
Empty trash receptacles and dispose of waste properly.
Clean and sanitize restrooms, replenishing supplies as needed.
Monitor and maintain cleanliness standards in designated areas.
Restock housekeeping carts with linens, toiletries, and cleaning supplies.
Ensure adequate stock levels of supplies in storage areas.
Report any shortages or damaged items to the appropriate supervisor.
Coordinate with housekeeping and maintenance staff to prioritize tasks and address any maintenance issues.
Communicate effectively with supervisors and team members to ensure smooth operations.
Report any maintenance or safety hazards to the appropriate department for resolution.
Follow established safety protocols and procedures to maintain a safe working environment.
Adhere to cleanliness standards and guidelines set by the organization and regulatory authorities.
Handle cleaning chemicals and equipment safely and responsibly.
Adhere to safety regulations, procedures, and best practices to prevent accidents, injuries, or damage to property.