Houseperson - Best Western JFK

Best Western JFKJamaica, NY
Onsite

About The Position

Responsible for general cleaning and maintenance duties and a variety of cleaning tasks in public areas and suites.

Requirements

  • Must follow the rules as found in the M&R Employee Handbook.

Responsibilities

  • Clean all fingerprints off glass doors, Registration Desk and run vacuum cleaner in the Lobby.
  • Clean Sink, Toilet, Mop Floor - Replenish supplies as needed in Public Restrooms.
  • Clean all mirrors, wipe all equipment, take out trash, run vacuum cleaner, clean glass doors in the Exercise Room.
  • Water flowers for the entire outside of the hotel.
  • Clean washer/dryer, table, mop floor as needed in the Guest Laundry.
  • Help with excessive laundry when required.
  • General cleaning of offices and Front Office areas.
  • General cleaning of the Associate break room.
  • Clean sink, toilet, mop the floor in the Associate bathroom.
  • Replenish toilet paper and paper towels as needed.
  • Communicate changes in suite status with the Front Desk.
  • Assist the Chief Engineer in resolving guest complaints concerning the Maintenance Department.
  • Deliver cribs, roll-away beds, and various related items to suites as requested by supervisor or guest.
  • Making notations on various logs where these amenities have been delivered - i.e. cribs and roll-away beds locations must be recorded in the Log Book at the Front Desk.
  • Responsible for knowing hotel emergency procedures.
  • Accommodate guest special requests courteously.
  • Answer guest questions regarding hotel and local area facilities and services.
  • Work Front Desk shifts when needed.
  • Perform other duties as assigned by management, of which employee is capable of performing.
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