Houseperson - AC Hotel Portsmouth

Hotel•Portsmouth, NH

14h•Onsite

About The Position

AC Hotel Portsmouth, a Colwen Hotels Property, is seeking a friendly and detail-oriented Houseperson to join our team. We have openings for both AM and PM shifts. In this position you will be responsible for maintaining the cleanliness and appearance of the hotel public areas and providing assistance to the Housekeeping team with stocking and delivery of supplies. To be successful in this role you should be able to manage various tasks daily to ensure great customer service and that our operations run smoothly.

Requirements

Proven experience as a cleaner or housekeeper preferred
Perform consistent work at the highest standard
Remain discreet and respect privacy of guests
Work quickly without compromising quality
Ability to work with little supervision and maintain a high level of performance
Excellent customer service skills, pleasant, and friendly
Detail oriented and thorough
Willingness to work rotational 7-day work cycle, including evenings, weekends, and holidays

Responsibilities

Receive list of assignments and/or shift checklist from MOD and prioritize items.
Respond promptly to requests from guests and other departments.
Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned work areas.
Clean and maintain the appearance of the exterior of hotel including but not limited to, sidewalks, awning poles, signage, and hotel entrance.
Deep cleaning of assigned areas of hotel including, but not limited to, shampooing of rooms and public area carpets, window washing, light fixtures, and guest elevators.
Clean and maintain back of house area including, but not limited to, employee break room, executive offices, hotel laundry area, and employee restroom.
Dust and polish furniture and remove marks/stains from walls and furnishings.
Remove all trash, dirty linens, towels, and room service items from public areas.
Vacuum carpets and clean floors.
Deliver items to guest rooms upon request from front desk.
Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels.
Clean guest rooms on occasion.
Notify maintenance department of needed maintenance or repairs.
Clean and set up function/meeting rooms according to function sheets.
Move and arrange furniture, turn mattresses.
Empty trash receptacles and transport trash to dumpster.
Take found items to designated lost and found area.
Provide support to room attendants.
Perform other duties as assigned.