About The Position
The Houseperson will assist room attendants with heavy items such as mattresses and linens, and deliver linens and other supplies to room attendants. This role involves maintaining the cleanliness and organization of floor closets and vending areas, responding to guest requests for housekeeping supplies, and cleaning designated public areas. The Houseperson will also report needed repairs or unsafe conditions, respond to guest complaints to ensure guest satisfaction, and monitor and control supplies to minimize waste. Promoting teamwork and quality service through daily communication with other departments is also a key aspect of this role.
Requirements
- Basic reading, writing, and math skills.
- Ability to perform the following: Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds.
- Frequently standing up and moving about the facility.
- Frequently handling objects and equipment to maintain the facility.
Nice To Haves
- Some housekeeping experience.
- Ability to speak English.
Responsibilities
- Assist room attendants with heavy items such as mattresses and linens.
- Deliver linens and other supplies to room attendants.
- Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
- Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
- Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
- Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
- Report to supervisor needed repairs or unsafe conditions.
- Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
- Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
- Promote teamwork and quality service through daily communication and coordination with other departments.
Benefits
- Uniform
- Great room discount
- Superb training
- 401 K
- Health & Vision
- Health and wellness time
- Vacation time
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
