Houseperson - Hilton Omaha

Hilton•Omaha, NE

2d•Onsite

About The Position

Hilton Omaha is connected to the CHI Health Center and sits in the heart of downtown Omaha, placing it at the center of major conventions, concerts, and city events. Team members get to be part of the energy of a high-profile destination hotel. At Hilton Omaha, our Housepersons play a vital role in creating a clean, welcoming, and memorable experience for every guest. As the backbone of our Housekeeping team, you’ll ensure our guest rooms and public spaces are fully stocked, spotless, and ready for arrivals—helping our hotel shine from the inside out.

Requirements

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
Quality
Productivity
Dependability
Customer Focus
Adaptability

Responsibilities

Cleaning and maintaining designated areas of the hotel.
Responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms.
Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays.
Greet guests in a friendly manner.
Report maintenance deficiencies and items in need of repair.
Stock and maintain supply rooms, as needed.
Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed.
Deliver guest requests and assist in cleaning guest rooms, as needed.

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources,s including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs