Houseperson

Courtyard Speedway•Speedway, IN

1d•Onsite

About The Position

As a Houseperson, your contribution ensures each guest an enjoyable and comfortable stay by maintaining pristine lobbies and guest rooms, ensuring every detail is perfectly placed. This role is crucial in creating a positive guest experience and fostering customer loyalty.

Requirements

A professional demeanor
Clear communication skills
The ability to support multiple departments
Support all coworkers and treat them with dignity and respect
Continuous movement
Regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance
Ability to stand and walk for an entire shift
Perform repetitive motions
Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Clean uniform and professional appearance

Nice To Haves

A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details

Responsibilities

Maintain a friendly, cheerful, and courteous demeanor always
Respond promptly to requests from guests and other departments
Identify and report preventative or other maintenance issues in public areas or guest rooms
Set up furniture items in guest rooms as requested
Retrieve items from shelves and storerooms, set up cleaning cart with supplies, constantly maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms
Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable, and attractive facility always
Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms
Remove items from hallways and transport to service areas, including debris, unread newspapers, solid linens, and trash placed near Housekeeper carts
Clean, maintain, and store cleaning equipment
Replace towels, soaps and all room amenities and restock literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests
Vacuum rooms, public areas, and hallways, operate vacuums weighing up to 25 lbs., and lift/move heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard-to-reach areas
Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution
Secure and maintain custody of equipment, keys and supplies always in order to protect and preserve hotel property
Perform other reasonable job duties as requested by Supervisor