Houseperson - $500 Sign On Bonus

AccorHotel • Banff, AB

8d • CA$19 • Onsite

About The Position

As a Houseperson, you are responsible for managing the efficient movement of linens and supplies between guest rooms, laundry, and storage areas. You ensure that clean linens are always available, supporting smooth operations and helping maintain high standards of guest service. Accuracy, reliability, and attention to detail are essential to keeping the team running effectively behind the scenes. This role is about more than housekeeping logistics, it’s about being a cornerstone of consistency and quality. You thrive in structured, well-defined processes, bringing patience, care, and professionalism to every task.

Requirements

• Experience in housekeeping or linen management in a hospitality setting preferred.
• Strong attention to detail with a disciplined, methodical approach to work.
• Ability to follow clear, structured processes and policies precisely.
• Patient, cooperative, and professional demeanor with excellent interpersonal skills.
• Commitment to delivering consistent, high-quality work with minimal supervision.
• Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Nice To Haves

• Familiarity with inventory management systems or hotel linen operations.
• Experience working in a luxury or high-volume hotel environment.
• A service-first mindset with a genuine desire to contribute to an exceptional guest experience.

Responsibilities

• Efficiently manage the movement and supply of linens between guest rooms, laundry, and storage, ensuring no interruptions to guest or operational needs.
• Maintain adequate stock of clean linens for room attendants and F&B outlets at all times.
• Assist with linen inventory control, tracking shortages, damages, and ensuring timely reporting.
• Follow established procedures meticulously, ensuring compliance with hygiene, safety, and quality standards.
• Keep linen rooms and storage areas spotless, organized, and accessible, reflecting Rimrock’s high standards.
• Perform all duties with consistent attention to detail and a steady, reliable pace.
• Support a cooperative, service-oriented team environment with approachability and patience.
• Align with Rimrock values of connection, growth, and authenticity, delivering hospitality with heart even behind the scenes.
• Communicate professionally and courteously with colleagues and guests, maintaining the respectful tone expected of Rimrock team members.

Benefits

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
• Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
• One complimentary buffet meal per shift in our staff cafeteria.
• Subsidized shared Staff Accommodation for Full-Time status (subject to availability).
• $500 sign-on bonus (taxable), payable over the first three months of employment, as follows: $150 after the first month, $150 after the second month, and $200 after the successful completion of the third month of employment. Payments are subject to the employee remaining actively employed and in good standing at the time each payment is due. Applicants must not have applied for a position with us within the past 6 months.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed