Houseperson

Mainsail Lodging & Development•Fayetteville, GA

6d•Onsite

About The Position

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. The Houseperson/linen room attendant will be responsible for linen distribution, removal and trash. Responsible for replenishment of linen to room attendants. to ensure Provide exceptional service to all guests, consistent and continually in accordance with the Maiinsail Hotel standards under the franchise of Mainsail Lodging and Development.

Requirements

High school diploma or equivalent
Previous hospitality experience
Prior experience in a cleaning position
Excellent communication skills, both verbal and written
Strong customer service skills
Ability to use technology, e.g., computers, tablets, iPads
Organizational skills
Proven experience in working quickly and efficiently
Ability to take initiative and handle assignments with limited supervision
A sense of ownership in everything that you do

Responsibilities

Clean and sanitize assigned hotel rooms, including dusting, vacuuming, changing bed linens, cleaning windows and mirrors, cleaning bathrooms, vents, lobby areas, walls, carpets, and common areas within shift time requirements
Replenish amenities within guest rooms, including toiletries and minibar
Report any technology, maintenance, or room ware issues to the Housekeeping Manager
Interact with all hotel guests in a professional matter; assist as needed and share hotel knowledge
Assist guests with any special requests, including amenities or any room ware needs
Maintain cleanliness and organization of the housekeeping office and storage area.
Ensure carts are cleaned and restocked daily
Perform turndown service as requested by guest
Report any suspicious activity, unusual items, or irregular behavior
Review daily board and refresh stay-over rooms
Other necessary duties as reasonably assigned