Houseperson Overnight (Part-Time)

Oetker Hotels•Palm Beach, FL

17h•Onsite

About The Position

The Vineta Hotel, a historic landmark in Palm Beach recently restored to its former splendor, is reopening and seeking a Night Houseperson-Public Area Attendant. This role is crucial for providing an immaculate guest experience by ensuring the cleanliness, servicing, and maintenance of all guest accommodations, back-of-house areas, and public spaces during the night shift. The ideal candidate will uphold the hotel's elevated expectations and Leading Quality Assurance standards.

Requirements

Minimum 1 year of work experience in a similar capacity with an understanding of luxury hotel standards of service.
High school graduate or equivalent vocational training.
Part-Time Availability.
Must possess a valid, unrestricted, and insurable Florida Driver’s License in good standing.
Able to comprehend, read, write, and speak basic English, including workplace policies, job instructions, departmental and safety information.
Ability to clearly communicate with guests and hoteliers.
Ability to work flexible hours, including days, evenings, overnights, weekends, and holidays.
Must be able to access and navigate each department at the organization's facilities.
Ability to frequently walk, stand, bend, stoop, kneel, climb, crawl, and handle objects and equipment; push, pull, grasp, lift, or carry items weighing up to 50 lbs.
Eligible to work in the United States.

Responsibilities

Clean and stock all assigned public areas of the hotel, including corridors, elevators, landings, stairwells, balconies, patios, public bathrooms, restaurants, pool area, offices, and service areas on guest room floors.
Remove trash, wipe down shelves/counters, sweep and mop floors, and transport non-floor closet items to proper storage.
Provide timely linen supplies, stock floor closets, and deliver/retrieve items requested by guests and room attendants.
Safely and efficiently transport guest luggage to and from rooms, handling items with care.
Ensure equipment is maintained and checked for proper functioning in collaboration with the Engineering department.
Ensure guest privacy is respected before entering guest rooms for cleaning, maintenance, or linen delivery.
Deliver in-room-dining orders to guest rooms promptly and to the highest standard of presentation.
Transport room service trays and items from guest rooms/hallways to the appropriate location.
Maintain good relations and communicate effectively with all hotel departments to foster teamwork.
Work closely with Front Office, Maintenance, and Food and Beverage to coordinate room implementation and cleaning schedules for special events and high-traffic areas.
Adhere to health and safety regulations, including proper handling and storage of cleaning chemicals and equipment.
Wear appropriate clothing, uniform, and PPE for the type of cleaning to be conducted.
Inspect all furniture for dust, debris, foreign particles, tears, rips, and stains; clean/remove/report damages to the supervisor.
Inspect, dust, and clean picture frames, mirrors, fire extinguisher boxes, exit signs, air vents, windows, baseboards, corners, ledges, phones, drapes, doors, planters and plants, lamps, light fixtures, and light switches. Polish all brass surfaces.
Ensure security of guest room access and hotel property; turn over any lost and found items to the supervisor.
Install cleaned or new drapes, make up cribs and rollaway beds, and transport them to designated rooms. Turn mattresses and box springs according to the rotation schedule.
Maintain storage closet inventory of cleaning supplies, linens, and equipment; complete requisitions for low inventory supplies and submit to the supervisor.
Drive company vehicle to and from storage and laundry facility to gather and deliver linen and supplies.
Review and prioritize assignment checklist, ensuring completion and closing of all assigned duties before leaving for the day.
Maintain personal appearance and hygiene standards that exemplify the team and reflect a professional image for guests.