Houseperson, Housekeeping

AccorHotelCalgary, AB
Onsite

About The Position

We invite you to join the world of luxury hospitality at Fairmont Palliser as our new Houseperson. Inspire and create the grandest experience for our guest, clients and colleagues every day. As a valued member of the Housekeeping Department, the Room Attendant is responsible for maintaining the highest standards of cleanliness throughout the hotel, with a primary focus on Guest rooms. Reporting to the Executive Housekeeper.

Requirements

  • Previous housekeeping or cleaning experience is an asset
  • Excellent communication and organizational skills
  • Strong interpersonal skills with the ability to problem-solve effectively
  • Highly responsible, reliable, and self-motivated
  • Ability to work collaboratively as part of a team with minimal supervision
  • Strong attention to guest needs, maintaining a calm and courteous demeanor at all times
  • Embrace the Fairmont brand promise and luxury in your role and in all your interactions
  • Foster an inclusive environment where every individual feels valued and respected
  • Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Responsibilities

  • Provide professional, friendly, and engaging service at all times.
  • Adhere to housekeeping departmental standards and ensure compliance.
  • Support Room Attendants in efficiently preparing guest rooms.
  • Maintain and organize inventory in housekeeping closets.
  • Promptly respond to guest requests for additional items such as cribs, cots, and extra towels.
  • Collect soiled linens, garbage, and recyclables from Room Attendants' carts and closets.
  • Follow departmental policies and procedures diligently.
  • Report any maintenance issues as needed.
  • Comply with all safety and sanitation regulations.

Benefits

  • Complimentary upgrades
  • Extended stays
  • Discounted stays across Fairmont & Raffles properties
  • Special dining and wellness discounts
  • Health coverage
  • Paramedical coverage
  • Dental coverage
  • Vision coverage
  • Life coverage
  • Disability coverage
  • Company-matched pension plan
  • RRSP options
  • TFSA options
  • Complimentary meal in staff cafeteria during shifts
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