PM Houseperson/Laundry - Embassy Suites Brookfield, WI.

Hotel Equities•Brookfield, WI

2d•$17 - $17•Onsite

About The Position

This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. This role also includes refreshing occupied and unoccupied rooms as needed, working with the Front Desk to deliver requested items as well as laundry. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.

Requirements

Work experience as a Room Attendant or Houseman/Houseperson is required
Experience with industrial cleaning equipment and products
Good physical health and stamina
Flexibility to work in shifts
Ability to work with little or no supervision while meeting high-performance standards
Excellent organization skills
Ability to follow instructions

Nice To Haves

High school diploma is a plus
This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds.
We look for flexibility with workdays and hours, including working weekends and holidays.

Responsibilities

Greets guests and responds to special requests.
Keeps public areas clean.
Refreshes occupied and unoccupied rooms as needed.
Washes, dries and folds laundry as needed.
Partners with front desk to deliver needed/requested items to guest rooms.
Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
Properly handles lost and found items in accordance with department policies and security procedures.
Performs other duties as assigned by Management.
Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.