Houseperson/Laundry

MarriottWalnut Creek, CA
Onsite

About The Position

To perform a combination of tasks which maintain hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest experience.

Requirements

  • High School completion, or an equivalent level of education and experience.
  • Highly organized, efficient, and detail oriented.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Maintain a professional appearance and manner at all times.
  • Ability to perform repetitive motions; lift, bend, stoop, walk, push, or pull heavy equipment, and stand for extended periods of time.
  • Lifting may include equipment or furniture weighing up to 100 lbs.
  • Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
  • Ability to comprehend and follow instructions from supervisor.
  • Flexible availability to work any shift/day, including holidays and weekends.
  • Comfortable with using a radio to communicate with the front desk and housekeeping supervisors.

Responsibilities

  • Assist with flipping mattresses and move furniture as assigned by Supervisor.
  • Assist room attendants in order to maintain high standards of quality.
  • Hang draperies as required.
  • Dusts furniture and equipment.
  • Polishes metalwork and furniture.
  • Collects soiled linens for laundry and receives and stores linen supplies in linen closets.
  • Cleans bathrooms and replenishes with supplies.
  • Refurnishes room with supplies, towels, etc. as required.
  • Supplies own cleaning cart with appropriate supplies for shift.
  • May deliver television sets, ironing boards, baby cribs, and roll-a-way beds to guest rooms.
  • May clean swimming pool.
  • May remove debris, clean driveways, and garage areas.
  • Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and locker rooms and other work areas.
  • Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines.
  • Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner.
  • Wash walls, windows, door panels, sills, ceilings, and woodwork.
  • Empties wastebaskets and cleans ashtrays.
  • Transports trash and waste to disposal area.
  • Replaces light bulbs.
  • Required to be always in uniform when working on the property including wearing a name identification badge.
  • Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company.
  • All other duties as assigned by a manager or supervisor.
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