Houseperson Banquet

IHG•San Diego, CA

7d•Onsite

About The Position

This role is responsible for the setup and breakdown of all meeting rooms, banquet space, and ballroom areas. The Houseperson will ensure the cleanliness and maintenance of banquet facilities, including corridors, vending areas, elevators, landings, and service areas, adhering to hotel standards. This includes organizing and securing all equipment used for banquet functions, inspecting equipment for cleanliness and functionality, and reporting any damages or issues to a supervisor. The position also involves refreshing rooms during breaks, setting up linens and tabletop items, stocking clean linens, and transporting materials for functions. Other duties as assigned are also part of the role.

Requirements

Basic reading and writing and mathematical skills.
Handling, carrying or lifting items weighing up to 100 pounds (tables, chairs, trays, equipment, etc.).
Moving about the function areas.
Bending, stooping, kneeling.
Communication skills are utilized a significant amount of time when interacting with guests, coworkers, and supervisors.
Reading and writing abilities are utilized often with banquet event orders and instructions.
Basic math is used frequently to ensure the proper set up of tables, settings, chairs, etc.

Nice To Haves

General knowledge of banquet operations preferred.

Responsibilities

Set-up and break down all meeting rooms, banquet space and ballroom areas.
Clean and maintain all corridors, vending areas, elevators and landings and service areas in the banquet facilities ensuring hotel’s standards of cleanliness.
Clean, store, and secure in an organized manner all tables, chairs, and audio-visual equipment, platforms/stages and other equipment used for banquet functions.
Inspect cleanliness and working condition of all equipment to be set up in function area. Report all damages or issues to Supervisor.
Maintain cleanliness of banquet rooms, banquet hallways, and storage and service areas.
Refresh room during breaks (replenish supplies, water pitchers, etc.).
Set-up and/or break-down tables, chairs, audio visual equipment and platforms/stages and other equipment as specified by group requirements.
Set-up table linens, skirting and tabletop items (water pitchers, glasses, supplies, etc.).
Retrieve clean linen and skirting and stock in storage areas.
Pick-up and deliver all boxes and materials (flip charts, easels, blackboards, etc.) for function.
Perform other duties as assigned.