Houseman - The Drey Hotel
The Village Dallas•Dallas, TX
•Onsite
About The Position
The Houseman supports housekeeping operations and guest services by ensuring timely room support, efficient logistics, and prompt fulfillment of guest requests. This role contributes directly to delivering a seamless boutique hotel experience through professionalism, responsiveness, and operational support.
Requirements
- Professionalism
- Responsiveness
- Operational support
Responsibilities
- Respond promptly to guest requests communicated by the Front Desk, PBX or Housekeeping Supervisor.
- Deliver requested items such as: Shaving kits, Dental kits, Vanity kits, Slippers, Extra towels and pillows.
- Verify room numbers and requested items before delivery.
- Knock, announce service, and wait before entering guest rooms.
- Provide courteous and professional guest interactions at all times.
- Complete guest requests within 5–10 minutes.
- Communicate with completed requests to PBX, Front Desk, or supervisor.
- Assist Room Attendants by delivering clean linens, towels, and guest amenities.
- Remove soiled linens, trash, and recycling from guest floors and service areas.
- Support deep cleaning projects and furniture movement as needed.
- Help maintain housekeeping productivity and room readiness standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
