Housekeeping - 1st and 2nd Shift Part Time

Mall of America•Bloomington, MN

2d•Onsite

About The Position

Maintain the cleanliness of Mall of America while providing a memorable shopping and entertainment experience. This role involves cleaning and maintaining mall common areas, restrooms, food courts, amusement park areas, and transit stations. The position requires responding to radio calls, ensuring safe practices when handling hazardous materials, and representing MOA by providing excellent customer service. The role also involves assisting guests and answering questions, and working a flexible schedule including nights, weekends, and holidays.

Requirements

Must be at least 16 years of age.
Able to tolerate extended periods of walking and standing.
Basic written and verbal communication.
Good customer service skills.
Frequent close vision, peripheral vision, depth perception, and ability to adjust focus.
Ability to tolerate multiple sensory stimuli at once (loud auditory/noise, smells/olfactory, bright lights, colors, motion, hot/cold temperatures, and other visual stimuli).
Walk: Continuously, about 90% of the time.
Stand: Continuously, about 90% of the time.
Bend/Stoop: Occasionally, about 60% of the time.
Lift/Carry Less than 10lb: Frequently, about 75% of the time.
Lift/Carry 11-25lb: Occasionally, about 40% of the time.
Lift/Carry 26-50lb: Infrequently, about 20% of the time.
Push/Pull: Frequently, about 75% of the time.
Twist: Occasionally, about 60% of the time.
Reach above shoulders: Infrequently, about 25% of the time.
Reach at or below shoulders: Frequently, about 70% of the time.
Reach at/below waist: Occasionally, about 40% of the time.
Dexterity: Frequently about 80% of the time.
Use of both hands is needed to perform duties and maintain safety standards.

Nice To Haves

Previous housekeeping experience, preferable commercial cleaning, preferred.
Previous retail experience, preferred.
Previous experience operating commercial cleaning equipment, preferred.

Responsibilities

Clean and maintain mall common areas, including emptying trash, mopping, dusting, and cleaning tile floors, escalators, elevators, furniture, and fixtures.
Respond to radio calls for wet spills, including clean up and placing wet floor signs.
Clean restrooms including sinks, toilets, stalls, mirrors, walls, floors, biohazards and stocking of supplies.
Use radio to communicate and respond to team members and leaders.
Clean elevators; involving cleaning in semi-enclosed space.
Clean transit station interior, including restrooms, common area, and dusting lockers.
Ensure safe practices while cleaning up broken glass, sharps and biohazard in common area, restrooms, food courts, and transit.
Organize and transport a cleaning supply cart.
Patrol common areas during mall hours; cleaning and removing litter, graffiti, stickers, gum etc.
Clean entrance vestibules and skyways.
Clean food court areas, including cleaning and bussing tables, changing garbage, sweeping, mopping, rearranging and resetting furniture daily.
Recirculate food court trays to tenant spaces.
Clean amusement park common areas, including queue lines, garbage cans, wet spills, and restrooms.
Complete daily restroom checklists and cleaning logs; return to supervisor.
Represent MOA and provide excellent customer service.
Maintain an understanding of MOA geography to assist guests and answer questions daily.
Work a flexible schedule including nights, weekends, and holidays.
Additional duties as assigned.