Housekeeping - 2026

Victoria National Golf Club•Newburgh, IN

5d•Onsite

About The Position

Housekeeping team members are responsible for maintaining the cleanliness, organization, and presentation of cottages, clubhouse spaces, and related facilities to ensure members and guests experience a welcoming, comfortable, and well-maintained environment. As part of the Lodging team, your essential functions and responsibilities include, but are not limited to: Maintain daily cleanliness of clubhouse, cottage, and other designated facilities on the property. Assist with the setup, maintenance, cleanliness, and organization of clubhouse and cottage storage areas. Prepare cottages and common areas for arrivals, departures, and daily use in accordance with presentation standards. Support linen, laundry, and cottage setup and teardown activities as assigned. Greet members and guests in a professional and courteous manner. Assist other areas of the club as needed to support overall operations. Maintain club personal appearance standards and wear assigned uniforms. Adheres to all Dormie Network’s policies, procedures and service standards. Work collaboratively with all employees to promote an efficient, professional, and service-driven environment. Maintain a courteous, service-oriented presence, demonstrating professionalism, appreciation, and a willingness to assist members, guests, and fellow employees at all times.

Requirements

Communicates clearly and professionally, both verbally and in writing.
Demonstrates excellent interpersonal and customer service skills.
Exhibits strong organizational skills and attention to detail.
Demonstrates effective time management skills with the ability to meet deadlines.
Performs well in a fast-paced and occasionally high-pressure environment.
Works independently with minimal supervision while remaining a collaborative team member.
Demonstrates reliability, professionalism, and a strong work ethic.
Maintains confidentiality when handling sensitive or proprietary information.
High school diploma or GED required.

Nice To Haves

Previous experience in a customer service or housekeeping role preferred.

Responsibilities

Maintain daily cleanliness of clubhouse, cottage, and other designated facilities on the property.
Assist with the setup, maintenance, cleanliness, and organization of clubhouse and cottage storage areas.
Prepare cottages and common areas for arrivals, departures, and daily use in accordance with presentation standards.
Support linen, laundry, and cottage setup and teardown activities as assigned.
Greet members and guests in a professional and courteous manner.
Assist other areas of the club as needed to support overall operations.
Maintain club personal appearance standards and wear assigned uniforms.
Adheres to all Dormie Network’s policies, procedures and service standards.
Work collaboratively with all employees to promote an efficient, professional, and service-driven environment.
Maintain a courteous, service-oriented presence, demonstrating professionalism, appreciation, and a willingness to assist members, guests, and fellow employees at all times.