Housekeeping - Hilton Garden Inn

Hilton Garden Inn Morgantown•Morgantown, WV

22h•Onsite

About The Position

The Hilton Garden Inn of Morgantown, WV is looking for motivated Full time and Part Time Housekeepers with a friendly attitude to help deliver exceptional experiences to members and guests. As a Housekeeper, you will be responsible for cleaning and supplying all daily assigned rooms and to report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

Requirements

High School diploma/GED or equivalent, prior housekeeping experience preferred.
Must have the ability to clean the set quota of rooms during an eight hour working day.
Self-starting personality with an even disposition.
Must have a high level of attention to detail and strong time management skills.
Ability to meet standards of appearance.
Can communicate well with guest.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Lifting, Pushing, Pulling, Carrying – Required for constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement line, carrying dirty linen to laundry shoot, operating vacuum
Bending, Kneeling – Required for constant bending and kneeling to clean bathrooms, vanity and making beds, dusting
Mobility – Required for movement to reach closet shelves, windows, ledges, pipes, under bed, behind furniture, etc.
Continuous Standing – Required for walking to accomplish all that is required for position
Climbing – Limited required for stairs
Driving – Limited required
Hearing – Minimal for communication when guests approach with requests and questions
Vision – Critical for assessing required reaction to meet standards
Speech – Minimal for utilizing alternate communication
Literacy – Critical for the ability to understand each chemical use and interaction. For understanding daily assignment sheets.
Chemicals, Agents – Required for standard Eco-Lab cleaning chemicals
Protective Clothing – Limited required

Nice To Haves

prior housekeeping experience preferred

Responsibilities

Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but not limited to: picking up trash, changing linen and making the bed, cleaning entire bathroom, sweeping and dusting guest room, cleaning the windows and hallways, updating room literature.
Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations. Restock housekeeping cart at the end of the day.
Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at end of shift.
Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
Report to work on-time on scheduled shifts for the duration of schedule
Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turning articles left in room.
Sweep hallways designated to your area
Report maintenance related issues to inspectors, front desk, and maintenance.
Report to property in assigned uniform and nametag for entire length of shift.
Complete assigned daily projects.
Coordinate with Housekeeping Supervisor on work priorities and provide assistant when needed.
Assist with weekly/monthly inventories
Open line of communication to maintain and improve quality of hotel