Responsible for providing service within Fairmont & Leading Quality Assurance (LQA) standards. Areas of responsibility will include, but are not limited to Housekeeping. Cleaning guest villas according to Fairmont standards including, but not limited to: dusting, neatly arranging guest belongings, turndown beds, removing soiled linen, retrieving clean linen from linen closets, vacuuming and amenity replenishment. Report any mattress protectors, blankets, bedspreads, and valances in need of change. Call In Room Dining for removal of trays/trolleys. Regularly update, record and/or report villa status: clean, do not require service, Privacy Please, etc. Take accurate room status reports at the end of the shift. Maintain proper usage of cleaning supplies and equipment; report any malfunctioning equipment. Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests. Focus attention on guest needs, remaining calm and courteous at all times.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed