Housekeeping Villa Attendant | Full-Time

AccorHotelWailea-Makena, HI
$29Onsite

About The Position

Responsible for providing service within Fairmont & Leading Quality Assurance (LQA) standards. Areas of responsibility will include, but are not limited to Housekeeping. Cleaning guest villas according to Fairmont standards including, but not limited to: dusting, neatly arranging guest belongings, turndown beds, removing soiled linen, retrieving clean linen from linen closets, vacuuming and amenity replenishment. Report any mattress protectors, blankets, bedspreads, and valances in need of change. Call In Room Dining for removal of trays/trolleys. Regularly update, record and/or report villa status: clean, do not require service, Privacy Please, etc. Take accurate room status reports at the end of the shift. Maintain proper usage of cleaning supplies and equipment; report any malfunctioning equipment. Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests. Focus attention on guest needs, remaining calm and courteous at all times.

Requirements

  • Warm and caring personality
  • Ability to work cohesively as part of a team with minimum supervision
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Must have manual dexterity to be able to carry out essential functions, operate housekeeping devices and other cleaning equipment as needed
  • All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA).
  • Applicants must be legally eligible to work the United States

Nice To Haves

  • previous housekeeping experience an asset

Responsibilities

  • Cleaning guest villas according to Fairmont standards including, but not limited to: dusting, neatly arranging guest belongings, turndown beds, removing soiled linen, retrieving clean linen from linen closets, vacuuming and amenity replenishment
  • Report any mattress protectors, blankets, bedspreads, and valances in need of change
  • Call In Room Dining for removal of trays/trolleys
  • Regularly update, record and/or report villa status: clean, do not require service, Privacy Please, etc.
  • Take accurate room status reports at the end of the shift
  • Maintain proper usage of cleaning supplies and equipment; report any malfunctioning equipment
  • Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
  • Focus attention on guest needs, remaining calm and courteous at all times

Benefits

  • Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
  • 401(k)
  • One complimentary duty meal for all employees that work more than 6 hours per shift
  • Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
  • Wellness Offerings
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities
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