Housekeeping Utility Cleaner

Omni Hotels & Resorts•Louisville, KY

9d•Onsite

About The Position

The Utility Cleaner is responsible for maintaining exceptional cleanliness, presentation, functionality, and safety throughout all guest rooms, public areas, back-of-house areas, associate spaces, and hotel facilities. This position performs deep cleaning, detailed inspections, and restorative cleaning to ensure all hotel areas meet Omni brand standards and guest expectations. The Utility Cleaner serves as a quality champion by identifying and addressing cleanliness, and appearance concerns before they impact the guest experience.

Requirements

Previous housekeeping, environmental services, custodial, facilities, hotel operations, or related experience preferred.
Strong attention to detail and commitment to quality standards.
Ability to identify cleanliness, maintenance, and appearance deficiencies.
Ability to work independently with limited supervision.
Basic knowledge of cleaning chemicals, equipment, and safety procedures.
Strong communication and teamwork skills.
Ability to stand or walk for an extended period or for an entire work shift. Requires frequent bending, kneeling, stooping, pushing, pulling, reaching overhead and squatting.
Ability to lift, carry, push, and pull up to 50 pounds.
Ability to safely operate housekeeping and cleaning equipment.
Must be available to work a flexible schedule, including weekends, holidays, and special events.

Responsibilities

Perform all scheduled deep cleaning and sanitation of guest rooms according to CARE standards and departmental checklists.
Inspect mattresses, mattress pads, linens, pillows, robes, and bedding for stains, damage, and proper presentation.
Ensure all guest room collateral and amenities are present, clean, undamaged, and properly displayed.
Perform all scheduled deep cleaning and sanitation of public spaces including hallways, elevators, stairwells, public restrooms, lobbies, meeting spaces, offices, and associate areas according to Omni standards and departmental checklists.
Maintain cleanliness of vending areas, service corridors, storage rooms, and associate facilities.
Follow all hotel, OSHA, and safety procedures when operating cleaning equipment and handling chemicals.
Maintain proper storage and labeling of cleaning supplies.
Ensure guest and associate areas remain safe, organized, and free of hazards.
Respond appropriately during emergency situations.
Work collaboratively with Housekeeping and Engineering leaders.
Maintain a professional appearance and positive attitude at all times.
Support departmental projects, special cleaning assignments, hotel events, and occupancy-driven operational needs.
Attend all required meetings, training sessions, and certification programs.
Other duties as assigned by management.