Housekeeping Team Leader - Full Time (Tropicana Laughlin)

Caesars Entertainment•Laughlin, NV

2d•Onsite

About The Position

The Head Housekeeper cleans hotel guest rooms and baths on a shift quota basis, acting as a lead by training other Guest Room Attendants on proper cleaning methods and product usage. This role involves inspecting all assigned rooms, suites, and public areas to ensure cleanliness and guest satisfaction.

Requirements

Ability to perform each essential duty satisfactorily.
Knowledgeable of all Company policies and procedures, including fire and safety regulations.
Six months to one year related experience in a casino, and/or training; or equivalent combination of education and experience.
Must possess and be able to maintain the applicable regional Gaming card(s) and/or License(s), if any.
Must be able to effectively communicate in English.
Must be able to read and write simple lists, interoffice memorandums, and business correspondence.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Responsibilities

Trains new and existing Guest Room Attendants on proper cleaning methods and product usage for the Housekeeping Department.
Routinely inspects all assigned rooms, suites, and public areas to ensure cleanliness and guest satisfaction.
Pushes, pulls, and turns a 50-70 pound linen cart when loaded.
Changes bed linen while bending and tucking in sheets and blankets under the mattress.
Supplies guests with extra linen upon request.
Dusts and polishes furniture using household cleaners, reaching up to 6 feet high.
Sanitizes and scrubs bathtub, sink, toilet, and floor while kneeling/stretching/bending.
Lifts a 15-18 pound vacuum cleaner and vacuums guest rooms.
Moves furniture in rooms as necessary, weighing up to 15 pounds.
Loads linen cart, which requires bending and reaching 6 feet high and lifting roughly 7 pounds per linen bundle.
Walks extensively to and from employee entrance, Housekeeping Department, and assigned station.
Knocks on guest doors and announces presence before entering a room.
Communicates with guests, Executive Housekeeper, and Security personnel.
Removes Room Service tables and trays from guest rooms and places them in the hallway.
Performs other related duties as assigned.
Is available for scheduled work.
Exhibits the Thoughtful Service model at all times.