Housekeeping Supervisor

Lark Hospitality Career Site•Falmouth, MA

4d•Onsite

About The Position

Our intimate 21-room boutique hotel, located steps from the beach and downtown Cape Cod attractions, is seeking a hands-on, dependable, and guest-focused Housekeeping Supervisor to lead our housekeeping operations for the season. We are continuing to build a strong local team that returns year after year and takes pride in creating exceptional guest experiences through thoughtful hospitality, teamwork, and attention to detail. Recently nominated as a 2025 Cape & Plymouth Business Best Places to Work, we believe exceptional hospitality begins with a supportive culture, strong leadership, and a team that genuinely cares about both guests and one another. The Housekeeping Supervisor is responsible for overseeing the day-to-day housekeeping operation while actively working alongside the team. This is a working supervisor role that includes cleaning guest rooms, completing laundry, maintaining public spaces, and ensuring the property consistently meets boutique hotel standards. This position works closely with General Management and Front Office leadership to support scheduling, operational communication, and overall guest experience. Weekend availability is required.

Requirements

Previous housekeeping or hospitality leadership experience preferred
Strong organizational and communication skills
Ability to lead by example in a fast-paced, hands-on environment
Comfortable performing physical tasks including cleaning rooms, lifting linens/supplies, and being on your feet for extended periods
Reliable, detail-oriented, and team-focused
Flexible availability, including weekends and holidays during peak season
Positive attitude and commitment to high hospitality standards

Responsibilities

Oversee daily housekeeping operations for guest rooms, laundry, and public spaces
Clean guest rooms and assist with room turnovers as needed
Complete laundry duties including washing, drying, folding, and organizing linens and towels
Create and manage housekeeping staff schedules in partnership with hotel leadership
Work closely with the General Manager and Front Office team to coordinate arrivals, departures, VIPs, and operational needs
Monitor housekeeping inventory and place supply orders as needed
Report and follow up on maintenance concerns throughout the property
Ensure cleanliness, organization, and presentation standards are consistently maintained
Support training, coaching, and accountability of housekeeping team members
Assist with light kitchen or breakfast service tasks when needed
Step in wherever needed during busy weekends and peak season operations
Engage warmly and professionally with guests throughout the day