Housekeeping Supervisor

Spire Hospitality•Fremont, CA

30d•Onsite

About The Position

Silicon Valley-adjacent, near I-880 and I-660, and just north of Santa Clara, our Hilton Garden Inn Fremont Milpitas Hotel is easily accessible. Come be part of this recently opened property with a new F&B outlet and matchless team. This role involves supervising and assisting with all housekeeping activities as assigned.

Requirements

Ability to read and write basic English in order to complete necessary reports and understand information from hotel, regional or corporate offices.
Ability to communicate effectively and pleasantly with guests and staff as is necessary to effectively run the department.
Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs.
Ability to move throughout building, bend, stoop and reach to assist other staff members complete their individual tasks if situation demands.
Ability to supervise others.

Responsibilities

Check all rooms and prepare A.M. Housekeeping report.
Reports status of rooms to Executive Housekeeper or Front Desk.
Observe room attendants for appearance, name badges and keys.
Check housekeeping carts for linens, supplies and neatness.
Inspect rooms cleaned in assigned areas.
Reports any unusual activity or appearance to the Executive Housekeeper.
Train and orientate new Room Attendants.
Assist the Room Attendants when necessary. Relieves in the case of an emergency.
Ensure that storerooms are cleaned and stocked with linen supplies daily.
Supervise work of Room Attendants.
Check assigned area at close of day making sure all equipment and supplies are stored and locked securely.
Assist in inventory of linen and supplies.
Report rooms status in assigned area at end of day.
Report repairs which are needed to Executive Housekeeper.
Report lost/found articles to Executive Housekeeper.
Maintains inventories of amenities, chemical and other supplies to ensure items are in stock and reorders in timely manner.
Coaches, counsels and disciplines staff, when appropriate, to ensure standards are met and assigns staff to additional training when needed.
Reviews current standards and introduces hotel-wide changes such as those affecting amenity set-ups to ensure hotel is in compliance.
Coordinates with laundry to ensure room linen is picked up and delivered to meet guest room needs.
Consults with outside contractors regarding rehabbing or general maintenance of public and guest room areas.
Manage the Housekeeping Department in the absence of the Executive Housekeeper.
Performs other related duties as assigned.