Housekeeping Supervisor

Pacific Hospitality Group • Phoenix, AZ

23d • Onsite

About The Position

The Housekeeping Supervisor is a leader and quality guardian, ensuring that all guest rooms and public areas consistently meet Forbes Travel Guide 5‑Star standards. This role is responsible for supervising housekeeping operations, inspecting rooms with meticulous attention to detail, and coaching team members to deliver flawless cleanliness, presentation, and anticipatory service. The Housekeeping Supervisor plays a key role in creating a refined, seamless, and luxurious environment for every guest.

Requirements

• Previous supervisory experience in luxury housekeeping preferred.
• Strong attention to detail with a commitment to excellence.
• Excellent leadership, communication, and coaching skills.
• Knowledge of Forbes Travel Guide or luxury hospitality standards preferred.
• Ability to work in a fast-paced environment while maintaining high standards.
• Flexibility to work weekends, holidays, and varied shifts.

Responsibilities

• Conduct detailed inspections of guest rooms, suites, and public areas to ensure flawless presentation.
• Ensure rooms meet Forbes standards of precision, consistency, and visual perfection.
• Verify proper setup of amenities, linens, lighting, temperature, and ambiance.
• Supervise, coach, and motivate Housekeeping Attendants to deliver exceptional performance.
• Provide ongoing training aligned with Forbes service and cleanliness standards.
• Ensure team members understand the importance of presentation, timing, and guest privacy.
• Reinforce anticipatory service by preparing rooms tailored to guest preferences and profiles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed